6/10 Okay
Paul
30 Dec 2024
Disliked: Cleanliness
Just OK
The staff was really friendly and cheerful. The bar staff was great too. This is the only reason we didn't give it a worse rating.
For some reason we were given a handicap access room. We didn't really like it, and there was hardly anyone in the hotel the week we were there. The lights were off and on - flickering. The plugs on the lamps on either side of the bed were so loose they would not hold a plug in for a phone charger. The coffee pot didn't work. We reported it, but it didn't get changed. We checked in on Monday and out on Friday and got one towel change on Thursday. They didn't make the bed. I know it was Christmas week, but...
Paul
Stayed 4 nights in Dec 2024