When we reached the house it was 91 degrees inside in July. I call the number in email for emergency issues. They said they would have a technician give me a call and come out, that was on Friday when I reached. Saturday morning came technician give me a call and come out, that was on Friday when I reached. Saturday morning came no call still. still no call, about 130. A technician shows up at the house, named Jason, who proceeded to tell me that the AC unit went out earlier in the week and that the part was ordered but it just came in. Which no one notified me before coming that there was not gonna be any AC. But overall the place was nice, the pictures make the space seem bigger than it really was in the living room, and dining room area.