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Hotel Real de Chapala

3.0 star property

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Photo gallery for Hotel Real de Chapala

Exterior
Double Room, 2 Double Beds, Lake View | Lake view
Terrace/patio
Suite, Private Pool | In-room safe, desk, laptop workspace, iron/ironing board
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Paseo del Prado 20, Fracc. La Floresta, Ajijic, JAL, 45920
  • Ajijic Malecón
    ‪17 min walk‬
  • Chapala Malecon
    ‪6 min drive‬
  • Monte Coxala Spa
    ‪11 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪39 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View | In-room safe, desk, laptop workspace, iron/ironing board

Double Room, 2 Double Beds, Lake View

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Garden View

Double Room, 2 Double Beds, Garden View | In-room safe, desk, laptop workspace, iron/ironing board

Double Room, 2 Double Beds, Garden View

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Private Pool

Suite, Private Pool | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Private Pool

  • 85 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Lake View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Standard With Lake View

  • Lake view
  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

View all photos for Double Room Standard With Garden View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Suite With Garden View

In-room safe, desk, laptop workspace, iron/ironing board

Single Suite With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard With Lake View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Standard With Lake View

  • Lake view
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About this property

Hotel Real de Chapala

Family-friendly hotel with seasonal outdoor pool and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, Access to hot tub and a seasonal outdoor pool.
Hotel Real de Chapala offers 85 accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include a rainfall showerhead and complimentary toiletries.

This Chapala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

A children's pool, a seasonal outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Hotel Real de Chapala. During your stay, you'll be within walking distance of Tobolandia. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 14 minutes by foot from Tobolandia and a 3-minute drive from Ajijic Malecón
  • Local-area shuttle service available for a fee
Hotel Real de Chapala offers its guests a seasonal outdoor pool, Access to hot tub, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Hotel Real de Chapala. Free self parking is available.

This 3-star Chapala hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to noon.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 150 to 350 for adults and MXN 80 to 350 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Real de Chapala

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 400.0 per night.
  • Cots (infant beds) are available for MXN 400.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 350 for adults and MXN 80 to 350 for children
  • Crib (infant bed) fee: MXN 400.0 per day
  • Rollaway bed fee: MXN 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in February and close in December.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Real Chapala
Hotel Real de Chapala
Real de Chapala
Real De Chapala Ajijic
Real De Chapala Hotel Ajijic
Hotel Real Chapala Ajijic
Real Chapala Ajijic
Real Chapala
Hotel Real de Chapala Hotel
Hotel Real de Chapala Ajijic
Hotel Real de Chapala Hotel Ajijic

Hotel Real de Chapala Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1125 reviews
Rating 8 - Good. 341 out of 1125 reviews
Rating 6 - Okay. 126 out of 1125 reviews
Rating 4 - Poor. 54 out of 1125 reviews
Rating 2 - Terrible. 57 out of 1125 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprising, for nature and quietness lovers
Stayed 1 night in Dec 2024

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The property was not welcoming ….the private pool was neither cleaned nor warmed for our arrival. The need to call front desk and wait 20 minutes every time to use it was unacceptable therefore we did not use. The seating area around the pool was filthy! There was very little attention given for service at restaurant therefore we walked 10 minutes to find restaurant options. Room had no way of heating (it was 18o C). Floors in room were cleaned by our white socks !(now black)!
Stayed 3 nights in Dec 2024

10/10 Excellent

Silvia

Stayed 3 nights in Nov 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Rafael, bervely

Travelled with family
Liked: Cleanliness, staff & service, amenities
A beautiful place to have relaxation and calm in front of the lake and very nice gardens
Stayed 1 night in Nov 2024

4/10 Poor

JAIME

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the money we paid
Run down hotel; it needs to be refurbished. Not worth the Money we paid… hint: for beakfast go to the Main Square / jardín central in Ajijic. There you can enjoy rich Mexican breakfast in any of the local restaurants at a fraction of the hotel price.
Stayed 1 night in Nov 2024

6/10 Okay

Debra J

Stayed 5 nights in Oct 2024

10/10 Excellent

MAYRA

Stayed 5 nights in Oct 2024

10/10 Excellent

berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Martha Itzel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place. We have been coming here for years...and we think it gets better with time...the view is great...and the food it is very good...and the service is great!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and area were wonderful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Vivian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, hard-working staff. Area is safe and quiet.
Stayed 3 nights in Nov 2024

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Claudia

Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Oct 2024

6/10 Okay

JESSICA

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2024

10/10 Excellent

MARIA, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
No dinner
Stayed 1 night in Sep 2024

8/10 Good

Hugo

Stayed 2 nights in Sep 2024

8/10 Good

marcy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff of waiters and waittresss were outstanding The overdeer of the the food and modt of the hotel, was always helpful. Clean rooms . The onlt 2 things i gound inconvenient was they dont coffe until 8, as i am an early riser and no coffee machines in the room. Also my room was described as a Terence view which in cluded cinderblock walls and no furniture outside. But i enjoyed my stay and geñt very safe
Stayed 4 nights in Sep 2024

10/10 Excellent

Laura Beatriz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente como siempre. Extraordinaria atención y servicio.
Stayed 3 nights in Sep 2024

4/10 Poor

gustavo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is noisy and we had bad experience in the restaurant as servers were impolite and rude, definitely we will not be back to this place
Stayed 1 night in Aug 2024

8/10 Good

Maria

Stayed 1 night in Aug 2024