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Best Western Of Alexandria Inn & Suites & Conference Center

2.5 star property

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Photo gallery for Best Western Of Alexandria Inn & Suites & Conference Center

Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool
Lobby
Exterior
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
2720 N MacArthur Drive, Alexandria, LA, 71303
  • Rapides Parish Coliseum
    ‪3 min drive‬
  • Alexandria Zoological Park
    ‪5 min drive‬
  • Alexandria Mall
    ‪5 min drive‬
  • Alexandria, LA (AEX-Alexandria Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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Lobby

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  • Breakfast included
  • Free airport shuttle
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4.0 out of 5, Very good, (1174)
The price is CHF 79
for 1 room
includes taxes & fees
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About this property

Best Western Of Alexandria Inn & Suites & Conference Center

Hotel in Alexandria with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a conference centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Best Western Of Alexandria Inn & Suites & Conference Center offers 183 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels.

This Alexandria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Best Western Of Alexandria Inn & Suites & Conference Center. During your stay, you'll be within walking distance of Southern Forest Heritage Museum & Research Center. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes on foot from Southern Forest Heritage Museum & Research Center and a 2-minute drive from Riverside Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Of Alexandria Inn & Suites & Conference Center offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 3300 square feet (307 square metres) and includes a conference centre. The business-friendly Best Western Of Alexandria Inn & Suites & Conference Center also features a vending machine, a picnic area, and a fireplace in the lobby. Self parking is free.

This Alexandria hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station
  • Conference centre (3,300 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (203 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alexandria Best Western
Best Western Alexandria
Best Western Alexandria Inn
Best Western Alexandria Hotel Alexandria
Best Western Alexandria Hotel

Best Western Of Alexandria Inn & Suites & Conference Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 369 out of 1051 reviews
Rating 8 - Good. 279 out of 1051 reviews
Rating 6 - Okay. 154 out of 1051 reviews
Rating 4 - Poor. 121 out of 1051 reviews
Rating 2 - Terrible. 128 out of 1051 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Holly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the place but honestly came on the trip in the first place for the hot tub. I called and confirmed it was open before booking. When we arrived it was closed but we were told it would be open in the morning. However in the morning when we went to it it was still closed. Then come to find out from staff it has been closed several months now. Bed was not the most comfortable but overall the experience was only so so just because if the hot tub. We have stayed many times over the years here and loved it before. I hope they can fix it. We would love a good experience here in the future.
Stayed 1 night in Dec 2024

4/10 Poor

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
Noisy. You can hear not just next door but every outside noise. Ac unit was very loud. Uneven floor outside. Tripped twice.
Stayed 1 night in Nov 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Rebekka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Shontell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It served the purpose of convenience for an over night stay for a basketball tournament.
Stayed 1 night in Nov 2024

4/10 Poor

Kerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Undergoing renovations. Room was nice but the rest of the hotel was dirty and unpleasant.
Stayed 1 night in Nov 2024

10/10 Excellent

FRANCES

Liked: Cleanliness, amenities
Stayed 1 night in Nov 2024

2/10 Terrible

Yaquel

Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Haley

Stayed 1 night in Nov 2024

10/10 Excellent

Petra S.

Liked: Cleanliness, staff & service
I like that they gave me an indoor room that is inside with the dining area. That is amazing how you all have that.
Stayed 1 night in Nov 2024

10/10 Excellent

Adriana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at!
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Will stay somewhere else next time...
They had trouble checking me in because i booked using a 3rd party (hotels. Com) traveling with a dog, and they weren't sure what they were doing with the check in. The room was very outdated and the bed was not comfortable. There was trash under the bed. When I checked in they gave me a map of the buildings and told me i could park right in front of our room when in fact there was another building right in front of our room so we had to park in a side parking lot and walk to find our room. They were in the process of renovating the lobby so hopefully those renovations continue throughout all the buildings.
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
We live in the same city less than 15 miles from the Best Western. Use this hotel for most overnight stays for patty’s at the convention center. Works out perfect ! Just walk to your room. They are under remodeling now. Certainly time to change the furniture.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean in middle of renovation.
Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pass this one up
This was the worst Best Western we’ve ever stayed in. Check in was ok, that’s was about only good thing I can add. The rooms smelled like mildew and the top blanket on bed was dirty. No hairdryer and we asked for clean blankets and they were given to us wadded up like they were taken off someone else’s bed waiting to be washed. We stayed one night, it took 30 minutes to check out because no one was in the lobby. My husband had to drive around the outside of the hotel to find someone to tell they had people waiting in the lobby. Definitely will not be back. It’s under construction in the lobby, no complaints on that, because you can see it will beautiful entrance and lobby once completed.
Stayed 1 night in Oct 2024

2/10 Terrible

Bailey

Stayed 1 night in Sep 2024

10/10 Excellent

DaVetric

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

SYLVIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will only stay here while in the are
This hotel has been remodeled and is very nice. I have stayed here twice..once during the beginning stages on the remodel and again not too long ago. The location is perfect. The food is great.
Stayed 1 night in Aug 2024

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Shari

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff WERE EXTREMELY RUDE!!! WHEN WE GOT RUDE BACK, THEY WERE SHOCKED. WE ARE DIAMOND ELITE MEMBERS AND CHOSE BEST WESTERN BUT WILL NEVER EVER DO SO AGAIN!!
Stayed 1 night in Oct 2024

6/10 Okay

Ashley

Liked: Cleanliness
Below Average Best Western
This hotel was under renovations when I stayed, but luckily I was in a part of the hotel that was not under construction and entered from the inside (part of the hotel the rooms are accessed via outside, like a motel). The hotel staff at check-in was less-than-friendly and unlike most Best Westerns that charge a MAX of $30 for a pet fee, this Best Western because they are "privately owned and operated" charges $30 per pet. Which is crappy. Additionally, whatever cleaning stuff they use for the room was excessive. Overall, this was a below-average Best Western.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristy

Liked: Staff & service
The room had a horrible oder but all else the stay was nice. It will be a veey nice place once the construction ia done
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was neat and clean even with major construction going on in the lobby. Rooms were clean. A/C was super cold.
Stayed 1 night in Sep 2024