Four Points by Sheraton Alexandria

3.5 star property

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Photo gallery for Four Points by Sheraton Alexandria

Exterior
Outdoor pool
Lobby
Fridge, coffee/tea maker
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Free airport shuttle
  • Pool
  • Gym

Explore the area

Map
2301 North Macarthur Dr, Alexandria, LA, 71303

Room options

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 2 Double Beds

Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Four Points by Sheraton Alexandria

Hotel with free parking, a quick walk to Southern Forest Heritage Museum & Research Center
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Limited housekeeping is available.
Four Points by Sheraton Alexandria offers 141 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Alexandria. During your stay, you're just a quick walk from Southern Forest Heritage Museum & Research Center. You'll find features such as free self-parking, a free round-trip airport shuttle and a free area shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Bistro
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, 4 meeting rooms and a conference centre
  • On-site recreation includes a 24-hour gym
  • 7 minutes by foot from Southern Forest Heritage Museum & Research Center and a 4-minute drive from Rapides Parish Coliseum
  • Free airport and local-area shuttle service
  • Pets welcome for a fee
Four Points by Sheraton Alexandria offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 26328 square feet (2446 square metres) and includes a conference centre. The business-friendly Four Points by Sheraton Alexandria also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. An area shuttle within 3 miles and A roundtrip airport shuttle (available on request) are free. Free self parking is available.

This 3.5-star Alexandria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Bistro – This restaurant specialises in American cuisine and only serves dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 6:00 PM on request
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 6.50 to 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (26,328 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day
  • Maximum 2 (weight limit: 150 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.50 to 13.00 per person
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Alexandria offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sai Convention
Sai Convention Magnuson-Alexandria
Sai Hotel
Sai Hotel & Convention Magnuson-Alexandria
Sai Convention Center Hotel Alexandria
Baymont Inn Alexandria Hotel
Sai Convention Center Alexandria
Sai Convention Center
Baymont Inn Alexandria
Alexandria Baymont Inn
Baymont Inn And Suites Alexandria Hotel
Baymont Wyndham Alexandria Hotel
Baymont Wyndham Alexandria
Baymont Inn And Suites Alexandria Hotel Alexandria
Alexandria Baymont Inn
Baymont Inn Alexandria
Baymont Inn Suites Alexandria
Sai Hotel Convention by Magnuson Alexandria
Sai Convention Center Hotel

Four Points by Sheraton Alexandria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 189 out of 404 reviews
Rating 8 - Good. 93 out of 404 reviews
Rating 6 - Okay. 47 out of 404 reviews
Rating 4 - Poor. 42 out of 404 reviews
Rating 2 - Terrible. 33 out of 404 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ciara

Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our overnight get away. Arthur was the best! Wonderful staff and very comfortable! Will definitely go back
Stayed 1 night in Dec 2024

10/10 Excellent

Chantell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as usual. Barbie was waiting to greet me and ensure my stay was great
Stayed 1 night in Dec 2024

10/10 Excellent

Belinda

Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Stayed 2 nights in Dec 2024

8/10 Good

Drummond

Travelled with group
Liked: Cleanliness, staff & service, amenities
A bit run down but clean and welcoming but staff really do make the place
Stayed 1 night in Oct 2024

6/10 Okay

Shelia

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tim

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Talana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Robert

Stayed 1 night in Nov 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barbie at the front desk checked me in and it was a breeze. Rhonda at the front desk for check out was an absolute joy and I can tell how much passion she has for her job and making guests comfortable. As always Rae and Emily were accommodating as ever and Arthur at the bar makes an amazing Brioche Bacon egg and Avocado sandwich.... Looking forward to staying there again soon!
Stayed 1 night in Dec 2024

2/10 Terrible

Ada

Travelled with family
Disliked: Property conditions & facilities, room comfort
No sleep
Soon as we check in a large group of people follow us up and into the rooms across from us yelling and screaming as they go into there room and they don’t stop. It’s 3 in the morning and we still hear them. No sleep and worst stay I’ve ever had. No towels in the room. Had to go ask for some and it’s three people in our room. We got two towels
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

4/10 Poor

Catina

Disliked: Property conditions & facilities
The property didn't have closet space, the a/c system needs to be updated as our room never cooled. Then there appeared to have been a leak in my room and the plaster was coming off the wall and wasn't painted or repaired.
Stayed 1 night in Nov 2024

10/10 Excellent

Chantell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay. It is always awesome to walk into Vee smiling and ready to accommodate me.
Stayed 5 nights in Nov 2024

6/10 Okay

Whitney

Stayed 2 nights in Nov 2024

6/10 Okay

Orgil

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Why charge breakfast and don’t have it prepared . Telling me since there is not many people we gonna cook to order . 1 cook and 7.8 people waiting what a waste . Doors a so thin it not insulated enough you can hear every body in the hallway like no door there . If you wanna sleep don’t even bother
Stayed 1 night in Nov 2024

10/10 Excellent

Dhantori

Liked: Amenities
Ms. Rhonda is a rockstar I mean she is the best front desk clerk I have met, and I have been in several states. She was very courteous and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eat at the Bistro!
Everyone was so friendly and helpful!!!! The Bistro had the most amazing food and service! You should print menus for the rooms and for the guests…..the homemade grits were the best I have ever had! Thank you for this wonderful experience!
Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Stayed 1 night in Oct 2024

4/10 Poor

Jasmine

Travelled with partner
The room I stayed in was filthy. The floors hasnt been cleaned in awhile. The young lady made sure the supervisor came and cleaned the room which was AWESOME after telling them the 2nd time it was dirty. Oh yes! The shower door fell on me as well and they never wanted to move me instead they sent maintenance to fix the door. I will never stay there again!!
Stayed 2 nights in Nov 2024