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Diplomat Motel Alice Springs

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diplomat Motel Alice Springs

Lunch and dinner served
Front of property
Reception
Exterior
Outdoor pool, open 7 AM to 9 PM, pool loungers

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
20 Gregory Terrace, Corner Hartley St and Gregory Terra, Alice Springs, NT, 0870
  • Australian Aboriginal Dreamtime Gallery
    1 min walk
  • Todd Mall
    3 min walk
  • Adelaide House
    3 min walk
  • Alice Springs, NT (ASP)
    14 min drive

Room options

View all photos for Deluxe Queen Twin

Deluxe Queen Twin | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe Queen Twin

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Queen Twin

Standard Queen Twin | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Standard Queen Twin

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Queen

Deluxe Queen | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe Queen

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen

Standard Queen | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Standard Queen

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe King

Deluxe King | Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Deluxe King

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Diplomat Motel Alice Springs

Motel in Alice Springs with 24-hour front desk and outdoor pool
This motel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Diplomat Motel Alice Springs offers 80 accommodations with coffee/tea makers and an iron/ironing board. This Alice Springs motel provides complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Diplomat Motel Alice Springs. During your stay, you're just a quick walk from Australian Aboriginal Dreamtime Gallery. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Australian Aboriginal Dreamtime Gallery and Mbantua Fine Art Gallery and Cultural Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Diplomat Motel Alice Springs. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Alice Springs motel.

Uncles Tavern – This bar serves lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Uncles Tavern

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 9 PM

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Diplomat Alice Springs
Diplomat Motel Alice Springs
Diplomat Alice Springs
Diplomat Motel Alice Springs Motel
Diplomat Motel Alice Springs Alice Springs
Diplomat Motel Alice Springs Motel Alice Springs

Diplomat Motel Alice Springs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 228 out of 1001 reviews" "
Rating 8 - Good. 441 out of 1001 reviews" "
Rating 6 - Okay. 194 out of 1001 reviews" "
Rating 4 - Poor. 82 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Business traveller
Liked: Amenities
Very friendly staff and excellent customer service
Stayed 2 nights in Sep 2024

8/10 Good

Dumisani

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Glenn, ERINA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Public areas of the hotel were filthy with rubbish, spilt food and layers of dirt evident on the verandas and stairwells. Further the floor in my room and bathroom was filthy as evidenced by muddy footprints on the bath mat after exiting the shower.
Stayed 2 nights in Aug 2024

4/10 Poor

johannes

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Do your self a favor and pay more to stay somewhere else, everything is dirty and needs replacement, which includes carpets curtains bathroom and utilities, the common areas are Dirty
Stayed 5 nights in Aug 2024

6/10 Okay

Russell

Liked: Cleanliness, staff & service
All good
Stayed 1 night in Aug 2024

8/10 Good

Robert Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

2/10 Terrible

Rose

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was not serviced with towels etc. the bathroom was filthy. Missing light bulbs so it was very dark but at night the curtains didn’t meet and it was very bright from the light outside the room. The TV didn’t work. Ironically, a friend had stayed in the same room a few months ago and reported the TV didn’t work properly and it hadn’t been fixed. The crim safe door didn’t shut and someone opened it during the night and we could hear them trying all doors. No obvious security. Our car was broken into and the staff didn’t seem terribly interested. They knew and yet let us find it! The staff were disinterested in everything. The Police said it happens at the Diplomat all the time so we won’t be back and we would advise others the same.
Stayed 2 nights in Aug 2024

6/10 Okay

Nicole

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Elodie

Liked: Staff & service
Disliked: Cleanliness
It was evident the bathroom was not cleaned properly. There was sand in the shower and hairs on the floor of the bathroom.
Stayed 1 night in Jul 2024

6/10 Okay

Amanda

Travelled with group
Drunk and disorderly local residents all day and night up to 3am
Stayed 1 night in Aug 2024

6/10 Okay

Catherine

Liked: Cleanliness, amenities
Disliked: Staff & service
Good that dining area partof motel
Stayed 1 night in Jul 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and good atmosphere in the bar
Stayed 1 night in Jul 2024

2/10 Terrible

Barb

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were not always helpful
Stayed 5 nights in Apr 2024

10/10 Excellent

Kiera

Stayed 2 nights in Jul 2024

6/10 Okay

Russell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Liked: Staff & service
Air conditioning and heat controls
Stayed 1 night in Jul 2024

2/10 Terrible

Ada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good
Stayed 3 nights in Jul 2024

6/10 Okay

Brad

Stayed 1 night in Jul 2024

8/10 Good

Peter Allan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location but felt unsafe at night. Even with the curfew lots of voices in the back lane at 2.00am
Stayed 1 night in Jul 2024

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy and very bright outside room. Only a single bed due to scam booking through Expedia. Very very poor internet reception.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Wayne

Stayed 1 night in Jul 2024

2/10 Terrible

Svetlana

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly staff
Stayed 2 nights in Jul 2024

4/10 Poor

Margaret

Stayed 3 nights in Jun 2024