Communication with the property owner was fantastic! Jennie kept us well informed, and always answered my messages within minutes. The property was very tidy, and had everything you can think of. Large selection of kitchen cooking/eating utensils, lots of extra linens/towels, and so tastefully decorated; it felt like being at home! The upstairs ceiling is quite low (my 6'1" son's head touched the ceiling and all of us had to duck to go up or down the stairs), but the owner is up front about that in the listing, and even has reminder signs at the house. The house has two window air conditioning units; one in the kitchen on the main floor, and another in one of the upstairs bedrooms. The house also had box fans we used, as well as two ceiling fans on the main floor. My daughter was uncomfortable in the upstairs room without the air conditioner, so if you like it cold while you sleep, this may be an issue. Everyone else in our party was fine. I will say, this is one of the best rental properties I've ever stayed at. You don't get a better host than Jennie!