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DoubleTree by Hilton Napa Valley - American Canyon

4.0 star property

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Photo gallery for DoubleTree by Hilton Napa Valley - American Canyon

Exterior
Premium bedding, down duvets, in-room safe, desk
Lobby
Outdoor pool
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
3600 Broadway St, Hwy 29, American Canyon, CA, 94503
  • Solano County Fairgrounds
    ‪6 min drive‬
  • Chardonnay Golf Club
    ‪9 min drive‬
  • Six Flags Discovery Kingdom
    ‪10 min drive‬
  • Concord, CA (CCR-Buchanan Field)
    ‪34 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, down duvets, in-room safe, desk

Two Queen Beds, Non-Smoking, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Premium bedding, down duvets, in-room safe, desk

Standard King

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area | 32-inch flat-screen TV with satellite channels, TV, pay films

Junior Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Napa American Canyon by IHG

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1000)
The price is CHF 103
for 1 room
includes taxes & fees
14 May - 15 May
Holiday Inn Express & Suites Napa American Canyon by IHG

About this property

DoubleTree by Hilton Napa Valley - American Canyon

Art Deco hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
DoubleTree by Hilton Napa Valley - American Canyon offers 132 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Napa Valley - American Canyon. During your stay, you'll be close to Veterans Memorial Dog Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Veterans Memorial Dog Park and 14 minutes from Napa Valley Wine Train
DoubleTree by Hilton Napa Valley - American Canyon offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Napa Valley - American Canyon. Self parking is free.

This Art Deco American Canyon hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10:00 AM.
Gaia Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaia Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for USD 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Crib (infant bed) fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hotel Napa
Hilton Napa
DoubleTree by Hilton Napa Valley American Canyon
DoubleTree by Hilton Napa Valley - American Canyon Hotel
DoubleTree by Hilton Hotel Spa Napa Valley American Canyon

DoubleTree by Hilton Napa Valley - American Canyon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 401 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 122 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Janett

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great property! Rooms are nice size, but our tv remote was not working and the AC is really loud. The front desk agent that checked me in was AMAZING!
Stayed 1 night in Jan 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold
Stayed 2 nights in Jan 2025

8/10 Good

Sonny

Stayed 1 night in Jan 2025

10/10 Excellent

Emmeline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Stayed 2 nights in Dec 2024

10/10 Excellent

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Was able to communicate with them by text which made it easy!
Stayed 1 night in Dec 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, but it was difficult to get it truly warm, although we had our own thermostat. The heater was up by the high ceiling. It was clean, simple with a couple special touches like the water glasses and a huge TV screen. It's smart to accept a map and make sure you know which direction to go to the elevator end of your corridor, especially if you're upstairs, but if you like walking it's perfect. The long corridors provide indoor walks if the weather is bad. You can give them your phone number, and a welcome text from them allows you to ask for anything you need by text. This service was above any other experience we've had, very personal because the person who texts you gives their name, and asks how things are the first couple days, and if there is anything you need.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff & clean rooms. Will definitely stay again for our next stay!
Stayed 2 nights in Jan 2025

2/10 Terrible

Victoria

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

1/10

Our toilet plumbing had issues in the middle of the night and wouldn’t flush. We checked out and it was still not working. We also had a leftover wine glass from the previous stay in our room. They compensated my $6 coffee… thanks for that but overall, not satisfied.
Stayed 1 night in Jan 2025

8/10 Good

Niko

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience, just never got my towels
Stayed 1 night in Dec 2024

6/10 Okay

Kelly

Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, pleasant and efficient staff; appreciated the security measures
Stayed 1 night in Dec 2024

2/10 Terrible

Dina

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Turna

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Liked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Oscar

Travelled with family
Disliked: Amenities, property conditions & facilities
The room itself was not in proper conditions, it has cracks all over, the fridge did not work perfect, some of our food froze and in the same grill the other side was fine, not enough towels, I think it would be nice to have a wine bottle opener in the room so we don’t have to bother the person in the long, at the end after we leave the hotel charge me $4.01 for I don’t know what, in general my first impression of the property was not as in the pictures, you should update them.
Stayed 3 nights in Dec 2024

10/10 Excellent

ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Proximity and location, easy in/out. nearby amenities.
Stayed 1 night in Dec 2024

6/10 Okay

BHAVIN

Travelled with family
Disliked: Staff & service, amenities
This is not the Hilton standard! Only one shower towel in the room so i called reception manager who assured me that he would send shortly! Despite waiting for more than half an hour no one turn up to deliver so i called again and manager Raja assured that he would be sending someone with towel shortly! Sadly again waiting for nearly half an hour no one turned up! I was forced to use one towel between 3 of us! I would never book again, felt like they don’t need customers!
Stayed 1 night in Dec 2024

4/10 Poor

Thao

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The website is misleading. It states the hotel is a five stars hotel but more like a 2 star hotel. The room is old and don't feel comfortable to sleep. The bathroom doesn't have sufficient countertop space. The sink is more like a public toilet sink without a countertop. The court yard where the website says a lagoon is like an abandoned area with broken outdoor furnitures. I will never come back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Abraham

Stayed 1 night in Dec 2024

8/10 Good

Felisa, American Canyon

Liked: Cleanliness, staff & service
Close to the center
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conditioner was empty. Probably was just over looked. Other than that, it has been an incredible stay as always
Stayed 3 nights in Dec 2024

2/10 Terrible

Angela, Hillsboro

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t stay here ever again.
Stayed 2 nights in Dec 2024

8/10 Good

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 1 night in Dec 2024

8/10 Good

Griselda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si la recomiendo
Stayed 2 nights in Dec 2024