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Best Western Plus University Park Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus University Park Inn & Suites

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
2500 University Blvd., Ames, IA, 50010
  • Jack Trice Stadium
    ‪2 min drive‬
  • Iowa State University
    ‪3 min drive‬
  • Hilton Coliseum
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • 29 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Best Western Plus University Park Inn & Suites

Hotel with free breakfast, near Iowa State University
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Best Western Plus University Park Inn & Suites offers 87 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Ames hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus University Park Inn & Suites gets good marks from our customers. During your stay, you're just a quick walk from Christofferson Park. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Iowa State University and a few minutes from Jack Trice Stadium
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus University Park Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus University Park Inn & Suites. Self parking is free.

This Ames hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 5:30 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 12 December 2024 to 1 October 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus University
Plus University Park & Suites
Best Western Plus University Park Ames
Best Western Plus University Park Inn & Suites Ames
Best Western Plus University Park Inn Ames
Best Western University Park
Best Western Ames
Ames Best Western
BEST WESTERN PLUS University Park Inn & Suites Ames, Iowa
Best Western Plus University Park Inn Suites
Best Western Plus University Park Inn & Suites Hotel
Best Western Plus University Park Inn & Suites Hotel Ames

Best Western Plus University Park Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica

Stayed 1 night in Jan 2025

10/10 Excellent

Lance

Stayed 1 night in Jan 2025

8/10 Good

Bradley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Umang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great customer service
Stayed 1 night in Jan 2025

8/10 Good

Shane, West Des Moines

Travelled with partner
Liked: Cleanliness, staff & service
Decent property close to iowa state campus.
Stayed 1 night in Jan 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this hotel often and always have a good experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Yurico, West Liberty

Travelled with family, Business traveller, Travelled with pets
Liked: Amenities
Quiet and clean, great breakfast
Stayed 3 nights in Dec 2024

10/10 Excellent

Kathleen

Stayed 2 nights in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
comfortable rooms, very good breakfasts. pool closed
Stayed 1 night in Dec 2024

2/10 Terrible

Jeremy

Stayed 1 night in Dec 2024

10/10 Excellent

Larissa

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Joshua

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, but very clean.
Stayed 1 night in Dec 2024

2/10 Terrible

dale

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
the lady that checked us in was rude and not very welcoming. main purpose of booking was the availability of the hot tub but not available.
Stayed 1 night in Dec 2024

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas, Neenah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Stayed 1 night in Nov 2024

4/10 Poor

Margie

Disliked: Staff & service, property conditions & facilities
This hotel was almost impossible to access as most roads were closed for the Iowa State football game. It took 15 minutes of driving through other hotel and random parking lots to finally access. Upon checkin, we were rudely told the pool and hot tub were out of order. This is one of the reasons we chose this particular hotel. The kids love to swim. The shower bathtub was a re-bath and sounded like the floor was giving out. The mattress was very uncomfortable. The breakfast had out of order waffles. Overall, not a good stay.
Stayed 1 night in Nov 2024

4/10 Poor

Jim

Travelled with family and small children
Disliked: Staff & service
When we arrived we were told that the pool was not available and was not for a few days. We planned on having our grandkids stay with us, they were the 2 kids on the reservation, and use the pool. We could have been notified, as they knew a few days in advance. The shower quit working in the middle of my shower - the front desk only said, I will tell maintenance, but I was checking out. Frustrating stay
Stayed 1 night in Nov 2024

10/10 Excellent

Caleb

Stayed 1 night in Nov 2024

6/10 Okay

ELIZABETH

Business traveller, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There were a lot of things that should have been cleaner. All the door jams to every room were dirty and hadn't been cleaned in some time. The carpet in the hallways was needing replaced. The paint on the ceiling in the bathroom was all peeling off and the tub would hardly drain so you had to stand in water over your feet to shower. The lobby was super clean and cute but the rest of the interior needed work and better cleaning
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Travelled with family
Breakfast was poor. Limited options. Also tub & sink drained very slow. Room was clean & comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff that helped make the stay great!
Stayed 1 night in Nov 2024