Our experience with this booking was nothing short of a nightmare. After arriving at our rental late at night, we discovered that the property had been double-booked. We were left stranded with no place to sleep at 12:30am, frantically searching for alternative accommodations.
We eventually found a hotel, but the cost was astronomical due to being booked last minute and past midnight.
To add insult to injury, the host only reimbursed part of the booking. Only after contacting VRBO ourselves were we finally able to get all our money back.
To make matters worse, we received a butt dial from the host the next day, leaving a three-minute voicemail filled with yelling and screaming. While this outburst wasn’t directed at us, it was incredibly unprofessional and added to our already stressful situation.
We requested to be reimbursed for the difference between our booking and the hotel, but after receiving the outburst voicemail, we are cutting our losses.