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DoubleTree by Hilton Boston - Andover

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Boston - Andover

Exterior
Reception
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Breakfast, lunch, dinner served; American cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Room service
  • Parking included

Explore the area

Map
123 Old River Rd, Andover, MA, 01810
  • Methuen Memorial Music Hall
    7 min drive
  • 189 Prime
    1 min walk
  • Lawrence Station
    12 min drive
  • Boston, MA (BOS-Logan Intl.)
    39 min drive

Room options

View all photos for Room, 1 King Bed, Balcony, Courtyard View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony, Courtyard View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Balcony (Roll In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Balcony (Roll In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Courtyard View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony, Courtyard View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 KING BED 2 ROOM SUITE

1 KING BED 2 ROOM SUITE | Premium bedding, pillow-top beds, in-room safe, desk

1 KING BED 2 ROOM SUITE

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Balcony

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Balcony

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Boston - Andover

Suburban hotel with bars/lounges and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site.
DoubleTree by Hilton Boston - Andover offers 293 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Boston - Andover. During your stay, you'll be close to Methuen Memorial Music Hall. Features include free WiFi in public areas and free self-parking, plus 2 bars. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at 189 Prime
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 7 minutes by car from Greycourt State Park and 7 minutes from Methuen Memorial Music Hall
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
DoubleTree by Hilton Boston - Andover offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 9 meeting rooms, and coworking spaces. Event space at this hotel measures 7588 square feet (705 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Boston - Andover. Self parking is free.

This 4-star Andover hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 9:30 AM.
189 Prime – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Character's Sports Bar – This sports bar specialises in American cuisine and serves dinner and light fare. Open selected days.
Lobby Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 20 for adults and USD 12 to 20 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 189 Prime
  • Character's Sports Bar
  • Lobby Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (7,588 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults and USD 12 to 20 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005530090
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Andover Boston
Andover Wyndham
Boston Andover
Boston Andover Wyndham
Boston Wyndham Andover
Wyndham Andover
Wyndham Andover Boston
DoubleTree Hilton Hotel Boston-Andover
Wyndham Boston Hotel Andover
Wyndham Boston Andover Hotel
Wyndham Andover Hotel Andover
DoubleTree Hilton Boston-Andover
DoubleTree by Hilton Boston Andover
DoubleTree by Hilton Hotel Boston Andover
DoubleTree by Hilton Boston - Andover Hotel
DoubleTree by Hilton Boston - Andover Andover
DoubleTree by Hilton Boston - Andover Hotel Andover

DoubleTree by Hilton Boston - Andover Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 476 out of 1001 reviews" "
Rating 8 - Good. 242 out of 1001 reviews" "
Rating 6 - Okay. 137 out of 1001 reviews" "
Rating 4 - Poor. 67 out of 1001 reviews" "
Rating 2 - Terrible. 79 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ernestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Justin

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Stayed 1 night in Sep 2024

2/10 Terrible

Benjamin, Durham

Stayed 1 night in May 2024

8/10 Good

Felicia

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Nice staff, liked the pool and jacuzzi, and dinning options, the only dislike was the hotel room had stains all over the rug and smelt a little weird, other than that was great.
Stayed 1 night in Sep 2024

8/10 Good

James

Stayed 1 night in Aug 2024

6/10 Okay

Feliz

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Jun 2024

10/10 Excellent

Erickson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Is good place
Stayed 1 night in Sep 2024

10/10 Excellent

Zeida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our needs
Stayed 2 nights in Sep 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ema

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I regreted my 3 day stay. I had two rooms. they were mean and biased. They wont wont let us pay to check in a room early even when it was available but they let others. We sat in the lobby after a long drive for hours..ignored. but not thdle case if you were Caucasian. Do not waste money on their crappy breakfast. ..Horrible
Stayed 3 nights in Aug 2024

10/10 Excellent

Nikky

Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Worth a visit
Clean pet friendly had everything to make our stay enjoyable
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Kelsey

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower did not work, and then at 8am someone walked right into my room while my children were sleeping. No knock, just used a key, entered my room & turned the light on waking all of us up in a panic. Absolutely terrible and horrifying
Stayed 1 night in Aug 2024

4/10 Poor

Matessa

Disliked: Property conditions & facilities
Wasn’t until I checked out that I realized my room door was broken and wouldn’t close all the way. Thankfully no one tested it or they could have walked right in. Room had two towels total. Other than that it was nice and spacious. Room did have a mildewy odor when I first entered but it went away once I turned the air off.
Stayed 2 nights in Aug 2024

4/10 Poor

Francis

Travelled with family
Disliked: Cleanliness, room comfort
Questionable on weather or not I stay again
I reserved 4 rooms 6+ weeks ahead, get there and the 4 rooms are scattered throughout the building. Check in went ok. Room 145 ground floor had a musty damp smell, hair in the shower. Asked family how there rooms were.. and the census said overall 1 was good, 1 okay and 1 on the fourth floor said absolutely disgusting. There was a wet stain on the carpet could see an imprint of a persons butt with a stain on the bed. The restaurant Characters was an absolute joke. Food was terrible and waited an hour for it. My son got room service for his room and family and said it was good .
Stayed 1 night in Aug 2024

8/10 Good

Said

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the mattress quality could be improved other than that everything was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Phillipe, lawrence

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best staff ever
Stayed 1 night in Aug 2024

8/10 Good

Guilmar Vinicio

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy, Dunbogan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location with lots of parking. Check in staff were very friendly. Inside of hotel was a bit dated, but good room size and amenities.
Stayed 2 nights in Aug 2024