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Hotel Casa Rustica

4.0 star property

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Photo gallery for Hotel Casa Rustica

Terrace/patio
Lobby sitting area
Standard Twin Room, 2 Single Beds | Shared kitchen | Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils
Lounge
Mountain view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Spa
  • 24/7 front desk
  • Room service
  • Kitchen

Explore the area

Map
6th Ave Norte 8, Antigua Guatemala, Sacatepequez, 03001
  • Central Park
    ‪3 min walk‬
  • Palace of the Captains-General
    ‪3 min walk‬
  • Antigua Guatemala Cathedral
    ‪4 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪73 min drive‬

Room options

View all photos for Standard Triple Room, Private Bathroom

Standard Triple Room, Private Bathroom | In-room safe, individually decorated, individually furnished, desk

Standard Triple Room, Private Bathroom

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Triple Room, Private Bathroom

Comfort Triple Room, Private Bathroom | In-room safe, individually decorated, individually furnished, desk

Comfort Triple Room, Private Bathroom

  • 18 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room, Shared Bathroom

Standard Double Room, Shared Bathroom | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, Shared Bathroom

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Double Room, Private Bathroom, Garden View

Comfort Double Room, Private Bathroom, Garden View | In-room safe, individually decorated, individually furnished, desk

Comfort Double Room, Private Bathroom, Garden View

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Casa Rustica

Family-friendly hotel with rooftop terrace and spa services
Along with a restaurant, this hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services and a microwave in a common area are on-site. Change of towels is available on request
Hotel Casa Rustica offers 14 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with premium cable channels and first-run films. Full-sized fridge/freezers and microwaves are provided.

This Antigua Guatemala hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include shared/communal kitchens and free toiletries. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Rustica. During your stay, you're just a quick walk from Central Park. Enjoy features like free WiFi in public areas, plus a restaurant and a snack bar/deli. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Central Park and 4 minutes on foot from Antigua Guatemala Cathedral
  • Airport, local-area and shopping centre shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 420 square feet (39 square metres) and includes conference space. An area shuttle within 1 kilometres and an airport shuttle (available 24 hours) are available for a fee. A rooftop terrace, spa services, and a library are also featured at the family-friendly Hotel Casa Rustica. A complete renovation of Hotel Casa Rustica was completed in May 2021.

Smoking is allowed in designated areas at this Colonial Antigua Guatemala hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Hotel Casa Rustica has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 9 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 kilometres
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 7 for adults and USD 6 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's toys
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 420 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Shared kitchen access

More

  • Access via exterior corridors
  • Desk
  • Dryer
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 13
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 6 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 7 for adults and from USD 6 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 9 per night (2625 ft away)
  • Pet fee: USD 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 13 (subject to availability)
  • Credit card charges are subject to a surcharge of 6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Casa Rustica offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Rustica Antigua Guatemala
Hotel Casa Rustica
Hotel Casa Rustica Antigua Guatemala
Casa Rustica Antigua Guatemal
Hotel Casa Rustica Hotel
Hotel Casa Rustica Antigua Guatemala
Hotel Casa Rustica Hotel Antigua Guatemala

Hotel Casa Rustica Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 162 out of 355 reviews
Rating 8 - Good. 108 out of 355 reviews
Rating 6 - Okay. 47 out of 355 reviews
Rating 4 - Poor. 20 out of 355 reviews
Rating 2 - Terrible. 18 out of 355 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service
Nice service
Stayed 5 nights in Nov 2024

6/10 Okay

Ivy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
La ubicación es excelente, tiene un encanto colonial, hay dos perritos adorables, y los empleados son muy amables. Rentamos dos habitaciones y una olía terrible a húmedo, había muchas cucarachas en el baño, y el baño estaba muy pequeño que ni podías no bañarte. La otra estaba mucho mejor y teníamos una terraza gigante pero el baño estaba afuera del cuarto y era muy difícil abrír las puertas por las chapas viejas.
Stayed 2 nights in Nov 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, great staff, a little pricey for a Hotel withouth ac
Stayed 1 night in Nov 2024

10/10 Excellent

herlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here
Stayed 2 nights in Nov 2024

10/10 Excellent

Bernandino

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place nice small and secured.
Stayed 3 nights in Nov 2024

6/10 Okay

Nathan

Business traveller
Liked: Staff & service
I have definitely stayed in worse hotels costing more in the states. Overall this a nice property with great coffee and centrally located to all in Antigua. The staff and owner is very friendly. The beds are a bit on the hard side and the sheets thin. The rooms are clean and safe. For the money I think this is a good option.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nathan

Stayed 3 nights in Nov 2024

2/10 Terrible

Leonel

Disliked: Cleanliness, staff & service, property conditions & facilities
Clerk refused to provide options after booking a shared bathroom room. Totally disappointed with this experience. Never again
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Casa Rustica
Very pleasant hotel, the service was good and the restaurant attached to the hotel was amazing. The room is not very big but conveniant enough. We enjoyed our stay!
Stayed 2 nights in Oct 2024

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was so hot that my mom became ill. We asked for a fan and received a tiny desk fan. It wasn't even big enough to send it on the floor. She was throwing up in the morning, so we left a day early.
Stayed 2 nights in Aug 2024

6/10 Okay

Jeffrey

Stayed 10 nights in Sep 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time in Antigua!
Stayed 3 nights in Oct 2024

10/10 Excellent

Yujin, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given that any buildings in Antigua are old, you can't be prevented from the noise coming from another room. So be prepared. Other than that, everything was great. Central location, kind staffs and very accommodating services
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a 4 Star Hotel but Overall Great Pros: Very Nice Staff, Great Location, Free Coffee in the lobby (not the Espresso machine, just the coffee) and great internet. Cons: Toilet was extremely low and small. Shower soap and shampoo are very small. And Bed is not the most comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Carlos

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice stay, comfortable room, convenient for a short stay to visit the city.
Stayed 1 night in Sep 2024

6/10 Okay

Francisco

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
My experience was not good. Im aware and have to be objective that you cant expect much for the price you are paying. It works if you are working or traveling and you'll spend only the night, but the beds are not comfortable, their rooms needs maintenance or a little bit of investment. I had several issues with my bedroom because it was raining and all the water begins to filter through the window. They changed to us to other facility they have but the beds were really so bad. The location is good for walking and having restaurants and stuff nearby. Thats positive.
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Travelled with group
Liked: Staff & service
Disliked: Amenities
A nice spot, just no ac and pretty old.
Stayed 2 nights in Aug 2024

8/10 Good

Malik

Stayed 1 night in Aug 2024

2/10 Terrible

Blendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Krystal

Travelled with partner
It’s okay the rooms a bit small but it was centrally located to most things restaurants, churches, plaza.
Stayed 4 nights in Jul 2024

4/10 Poor

Vilma

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Our rating is low overall because both Hotel Casa Rústica and Expedia failed to provide exceptional customer service, when, out of our control, our flights were cancelled by the airline and we were unable to check into our hotel on our original arrival date. We missed two nights at this hotel, and both Hotel Case Rustica and Expedia did not offer, or provide, us with a refund or credit. So disappointed by how this situation was handled.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ifan

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We checked in to the hotel without problem and were shown to our room which was nothing like the pictures of the room I chose online. It was tiny but we weren't that bothered so decided not to make a big deal of it. The property is very pretty and the roof terrace is lovely. After the first night I started to feel quite ill but assumed it was because of the altitude of Antigua. Turns out all the doors, cupboards and windows were covered in mold. We told the front desk and they moved us to a room at their sister hotel without question, we just had to wait until 4pm so they had time to clean a room for us. The hotel they moved us to, Posada San Vicente was very similar but a fair bit bigger. When we got to our room we were amazed to find that this was much more like the room we had supposedly booked online. I think they use the same room pictures for all of their hotels? Anyway the rest of our time at Posada San Vicente was very pleasant. I would recommend just booking a room there in the first place if you can. Save yourself the trouble. They still had a roof terrace and we used the laundry service which was decent. Both hotels are in very good locations.
Stayed 7 nights in Aug 2024