4/10 Poor
Moran, Richmond
Travelled with group
28 Feb 2025
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Moran
Stayed 1 night in Feb 2025
Yamashiroya Resort
2.5 star property
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Photo gallery for Yamashiroya Resort
Reviews
4.04.0 out of 10
Popular amenities
- Breakfast available
- Spa
- Housekeeping
- Air conditioning
- Parking included
- Restaurant
Explore the area
2690-1 Tazawa, Aoki, Nagano, 386-1601
- Bessho Hot Springs15 min drive
- Matsumoto Castle38 min drive
- Daio Wasabi Farm39 min drive
Room options
View all photos for Luxury Villa, Mountain View
Luxury Villa, Mountain View
- 198 sq m
- Mountain view
- Sleeps 5
- 1 Queen Bed and 4 Large Single Futons
View all photos for Economy Room
Economy Room
- 13.2 sq m
- Sleeps 4
- 2 Single Bunk Beds
View all photos for Traditional Room
Traditional Room
- 30 sq m
- Sleeps 5
- 2 Double Beds and 3 Single Futons
View all photos for Economy Room
Economy Room
- 13 sq m
- Sleeps 2
- 4 Single Futons
View all photos for Luxury Villa, Mountain View
Luxury Villa, Mountain View
- 155 sq m
- Mountain view
- Sleeps 5
- 2 Double Beds and 3 Large Single Futons
View all photos for Economy Room
Economy Room
- 23 sq m
- Sleeps 6
- 4 Single Bunk Beds
View all photos for Economy Room
Economy Room
- 30 sq m
- Sleeps 8
- 9 Single Futons
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About this property
Yamashiroya Resort
Hotel in Aoki with full-service spa and restaurant
This hotel features a full-service spa, a restaurant and a conference centre. Self parking is free. Additionally, a garden, multilingual staff assistance and a banquet hall are on-site. Change of towels is available on request
Yamashiroya Resort offers 7 accommodations. Beds feature down duvets. Bathrooms include toilets with an electronic bidet and toothbrushes and toothpaste. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 6:00 AM to 9:00 PM. There are 4 hot springs open between 6:00 AM and 9:00 PM.
During your stay at Yamashiroya Resort, you'll be close to Anrakuji Temple. Free self-parking, a full-service spa and a restaurant are available.
- Free self-parking
- Enjoy a bite to eat at the restaurant
- Japanese breakfast served daily for a fee
- Treat yourself with a visit to the full-service spa
- Amenities include a conference centre, multilingual staff and a vending machine
- On-site recreation includes hot springs
- 14 minutes by car from Monjudo Temple and 14 minutes from Ishiyu
There's a restaurant on site. As a guest of Yamashiroya Resort, you'll find a full-service spa and hot springs. A vending machine, multilingual staff, and a garden are also featured at Yamashiroya Resort. Free self parking is available.
Smoking is allowed in designated areas at this Aoki hotel.
For a fee, guests can enjoy a Japanese breakfast daily from 7:00 AM to 10:00 AM.
Yamashiroya Resort has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.
Languages
English, Japanese
Property amenities
Internet
- Available in all rooms: WiFi
Parking and transport
- Free uncovered self parking on site
- Onsite parking options include a garage
Food and drink
- Daily Japanese breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,500 per person
- A restaurant
- Hosted evening meal available daily for a fee of JPY 16,500; reservation required
- Tea service
Things to do
- 4 hot springs
- Full-service spa
Family friendly
- Baby toys
- Children's dinnerware
- Children's games
- Children's toys
Conveniences
- Limited-hour front desk
- Vending machine
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
- Multilingual staff
Business services
- Conference centre
Outdoors
- Garden
- In the mountains
Full-service spa
- 4 hot springs
- Hot springs open from 6:00 AM - 9:00 PM
- Hot springs water temperature - 42 ºC
- Public bath open from 6:00 AM - 9:00 PM
- Public indoor mineral hot springs (onsen)
- Spa open daily
- Yukata (Japanese robes)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift
- Well-lit path to entrance
Room amenities
Bedroom
- Bedsheets provided
- Down comforter
Bathroom
- Toilet with electronic bidet
- Toothbrush and toothpaste
- Towels provided
Food and drink
- Freezer
More
- Air conditioning (climate-controlled)
- Fusuma (room partition)
- Geta (wooden sandals)
- Heating (climate-controlled)
- Tatami (woven mat) flooring
- Tokonoma (alcove)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 20
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Spa fee: JPY 150 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for Japanese breakfast: from approximately JPY 1500 per person
- Hosted evening meal: JPY 16500
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
We should mention
- Hot springs access available from 6:00 AM to 9:00 PM.
- Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
- Guests with tattoos are welcome to use the on-site public bathing facilities.
Property is also known as
Yamashiroya Resort Aoki
Yamashiroya Resort Hotel
Yamashiroya Resort Hotel Aoki
Yamashiroya Resort Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 1 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
6.0/10
Cleanliness
8.0/10
Staff & service
4.0/10
Amenities
4.0/10
Property conditions & facilities
4.0/10
Eco-friendliness