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4.8 out of 5

"Fantastic stay at the Valsana Hotel in Arosa. Great breakfast and staff were all super friendly. Room was huge and really nicely furnished, very comfo ... " More

By a verified traveller on Tue 02 Aug 2022

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Two-Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Corner Junior Suite with Balcony and Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

One-Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Lifestyle Double Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Loft Junior Suite with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panorama Double Room with Balcony and Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Valsana Hotel & Appartements Arosa, you're just a quick walk from Arosa Lenzerheide Ski Resort. You'll find features such as free WiFi in public areas and free train pick-up service, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, reflexology or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an indoor tennis court, a 24-hour gym and a steam room
  • Steps from Arosa Lenzerheide Ski Resort and Arosa Ski Resort
  • Free train station pick-up and train station drop-off shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Valsana Hotel & Appartements Arosa ratings based on 22 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Valsana Hotel & Appartements Arosa

Everyone (9) Couples (6) Family (5)
5 out of 5
Fantastic stay at the Valsana Hotel in Arosa. Great breakfast and staff were all super friendly. Room was huge and really nicely furnished, very comfortable bed. Hiring mountain bikes through the hotel is great value. Also enjoyed the wonderful spa.

Posted by , from Kilkenny on 2 Aug 2022

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Comment from Hotel Management

2 Aug 2022 by Claudio Laager

Dear Gary Thank you so much for your kind review. I am happy to read that you enjoyed our breakfast, rooms, beds and bike rental. The most important compliment is probably the one about our employees. In my opinion they are the one's making a good stay into a very good one! We would love to welcome you again soon and remian with the best regards from Arosa. Claudio Laager, General Manager

5 out of 5
We had a wonderful stay at Valsana. Excellent location, food, facilities, and the staff were warm and helpful.

Posted by , from Zurich, Switzerland on 16 Sep 2020

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Comment from Hotel Management

17 Sep 2020 by Stephanie & Michael Lehnort, Management

Dear Anon thank you very much for the great review. Its wonderful to read, that you enjoyed your stay that much. We hope to see you again soon. Kind regards, stay healthy

5 out of 5
Herrvorragendes Hotel mit sehr freundlichem Personal. Zimmer sind sehr schön und grosszügig mit einer super schönen Aussicht auf die Berge rund um das Hotel

Posted by on 16 Jun 2024

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5 out of 5
Sehr angenehmes Hotel. Nettes und kompetentes Personal.

Posted by on 5 Sep 2023

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Comment from Hotel Management

6 Sep 2023 by Claudio Laager

Lieber Reto. Vielen Dank für Ihre tolle Bewertung und die Zeit, die Sie sich dafür genommen haben. Es freut mich zu lesen, dass es Ihnen bei uns im Valsana gefallen hat. Das schönste Kompliment aber machen Sie mir, indem Sie unsere Mitarbeitenden positiv in Erinnerung behalten - sind sie es doch meist die einen guten zu einem sehr guten Aufenthalt machen. Ich würde mich freuen Sie bald wieder bei uns begrüssen zu dürfen und verbleibe mit den besten Grüssen aus Arosa. Claudio Laager, Direktor.

5 out of 5

Posted by on 13 Dec 2022

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Comment from Hotel Management

19 Apr 2023 by Claudio Laager

Dear Marco. Thank you so much for your wonderful review. I am happy to see that you enjoyed your stay with us. Hope to welcome you again soon. Best regards from Arosa.Claudio Laager, General Manager

4 out of 5

Posted by on 11 Sep 2022

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Comment from Hotel Management

19 Apr 2023 by Claudio Laager

Dear Luigi. Thank you so much for your review. I am happy to see that you enjoyed your stay with us. Hope to welcome you again soon. Best regards from Arosa. Claudio Laager, General Manager

5 out of 5
Es ist eine moderne Einrichtung des Hotel. Das Personal ist sehr freundlich zuvorkommend.

Posted by on 25 Jul 2022

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Comment from Hotel Management

25 Jul 2022 by Claudio Laager

Dear Renate Thank you so much for your kind review. I am proud to read that you enjoyed the hotel. The most important compliment is the one about our employees. In my opinion they are making a good stay into a very good one. I would be pleased to welcome you again any time soon! Best regards from Arosa Claudio Laager, General Manager

5 out of 5
Sehr freundlich und ist als Kunde noch König:-)

Posted by on 30 Aug 2021

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Comment from Hotel Management

30 Aug 2021 by Claudio Laager

Grüezi Markus Es freut mich ausserordentlich zu lesen, dass es Ihnen bei uns im Valsana gefallen hat. Anscheinend haben Sie unsere Mitrabeiter von uns überzeugen können und das macht mich wirklich stolz! Es würde mich freuen Sie bald wieder mal bei uns begrüssen zu dürfen und verbleibe mit den besten Grüssen aus Arosa. Claudio Laager Direktor

4 out of 5
Modern, exquisit, grosse Räume

Posted by on 22 Aug 2021

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Comment from Hotel Management

23 Aug 2021 by Claudio Laager

Lieber Gast Vielen Dank für Ihre Bewertung und die Zeit, die Sie sich dafür genommen haben. Es freut mich zu lesen, dass Ihnen unser Hotel und Aufenthalt gefallen haben. Ich würde mich freuen Sie bald wieder im Valsana begrüssen zu dürfen und verbleibe mit den besten Grüssen aus Arosa. Claudio Laager Direktor

5 out of 5
wundervoll

Posted by on 6 Aug 2021

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Comment from Hotel Management

9 Aug 2021 by Claudio Laager

Sehr geehrter Gast Vielen Dank für die tolle Bewertung und die Zeit, die Sie sich dafür genommen haben. Es würde mich freuen Sie bald wieder bei uns begrüssen zu dürfen. Herzlichst Claudio Laager Direktor

About the Valsana Hotel & Appartements Arosa

Location Oberseepromenade 2, Arosa, GR 7050

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 3 April to 18 June:

  • Bar/Lounge
  • Dining venue
  • Sauna
  • Spa
  • Swimming pool

Property Features

Valsana Hotel & Appartements Arosa offers its guests a full-service spa, an indoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness centre, a sauna, and a library are also featured at the eco-certified Valsana Hotel & Appartements Arosa. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Arosa hotel is smoke free.

  • 49 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2017
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Indoor tennis courts - 1
  • Grocery/convenience store
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Arosa Station (0.5 km / 0.3 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Valsana Hotel & Appartements Arosa offers 49 accommodations with tablet computers and minibars. Rooms open to furnished balconies. This individually furnished accommodation has separate sitting areas. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony (furnished)
  • Sitting area
  • Minibar
  • Tablet
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Unique furnishings
  • Connecting rooms available
  • Children's dressing gowns
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Twist – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include an indoor tennis court, an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Mountain biking nearby
  • Archery on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Horse riding nearby
  • Sledding nearby
  • Ice skating nearby
  • Fitness classes on site
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Golf lessons available nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time ends at 3:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Valsana Hotel & Appartements Arosa offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 30 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. Cashless payment methods are available for all transactions.

  • Car required
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35 per person
  • Self-parking fee: CHF 20 per day
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Valsana Hotel Appartements Arosa
  • Valsana Hotel Appartements
  • Valsana Appartements Arosa
  • Valsana Appartements
  • Valsana Hotel Arosa
  • Valsana Hotel Appartements
  • Valsana & Appartements Arosa
  • Valsana Hotel Appartements Arosa
  • Valsana Hotel & Appartements Arosa Hotel
  • Valsana Hotel & Appartements Arosa Arosa
  • Valsana Hotel & Appartements Arosa Hotel Arosa

You should know

  • Pool access available from 7 AM to 8 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Globe

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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