6/10 – Okay
Manon
30. Jan. 2025
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Far from "Deluxe": A Disappointing Stay
The apartment is new, spacious, and beautifully designed, but that’s not everything: the bed is extremely hard, and the pillows are of very poor quality, forcing us to use the ones from the sofa.
The air conditioning does't work properly: the remote control displays 16°C, but it blows warm air, making the apartment uncomfortably stuffy. We had to open the windows, but it gets very noisy at night.
One of the kitchen outlets is not properly secured, and the kettle would turn on by itself. Some other outlets are so tight that unplugging devices feels like pulling the wall apart.
Despite being marketed as a luxury apartment, it provides only two rolls of toilet paper for an entire week and a nearly empty roll of paper towels.
The hand soap dispenser was not filled so we also have to buy more.
No clothes airer whereas there is a washing machine in the lobby
Lastly, the hot tap water takes an unusually long time to come through, if it does at all—whereas the shower water heats up instantly.
Manon
Aufenthalt von 7 Nächten im Januar 2025