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Natron Palace Hotel

3.5 star property

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Photo gallery for Natron Palace Hotel

Building design
TV
View from room
Reception
Hallway

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Livingstone Street, Arusha, 15473

Room options

View all photos for Standard Double Room

Individually furnished, desk, laptop workspace, free WiFi

Standard Double Room

  • 9 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

View from room

Standard Single Room

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

View from room

Standard Twin Room

  • 5 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, Non Smoking, City View

Individually furnished, desk, laptop workspace, free WiFi

Deluxe Room, Non Smoking, City View

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Non Smoking, City View

View from room

Executive Room, Non Smoking, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Natron Palace Hotel

Hotel in Arusha with free breakfast and 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a conference centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Natron Palace Hotel offers 30 air-conditioned accommodations with complimentary bottles of water and complimentary bathrobes. Each accommodation is individually furnished. Televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Natron Palace Hotel, you're just a quick walk from Sheikh Amri Abeid Memorial Stadium. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Sheikh Amri Abeid Memorial Stadium and 5 minutes on foot from Arusha Declaration Monument
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Natron Palace Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Arusha hotel.

Guests are served a free buffet breakfast daily from 5 AM to 10 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
24-hour room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 5 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Natron Palace Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Natron Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Natron Palace Hotel Arusha
Natron Palace Hotel
Natron Palace Arusha
Natron Palace
Natron Palace Hotel Hotel
Natron Palace Hotel Arusha
Natron Palace Hotel Hotel Arusha

Natron Palace Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 5 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Ahmed

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, reasonable pricing, courteous staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
The hotel is situated in the city centre, just next to the bus station and close to the central market area. It is very clean and staff is friendly. The rooms affordable and comfortable. The breakfast is delicious. Best value for money in Arusha. Be aware that internet password is changed every day. In conclusion, very happy with my stay in this hotel and that is why second time decided to stay here.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Fair overall but needs bathroom curtains
Service is good. But it's next to a high rise which have a very good view of you using toilet, shower.
Stayed 2 nights in Aug 2018

8/10 Good

Mr D A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent, budget hotel.
A decent, budget hotel in a central location. It has a good bar and restaurant. The breakfast is of good quality. with a
Stayed 1 night in Feb 2018

8/10 Good

satish, jaipur

Nice to stay there
It was good to stay in this hotel. Good location and hospitality.
Stayed 1 night in Jun 2017

2/10 Terrible

lynda , arusha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money
Some of the staff were nice,others not so much .the room was not clean enough. The bathroom had no shower curtain and as a result the whole place got wet when I took a bath. Pillows were stained and filthy. No aircondition or fan and as a result a standing fan was requested. Window Net in the room was torn.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
arusha
When we arrived : no booking and they said that we didn't pay despite our booking voucher ! They were not aware that we can book through hotels.com and it was a problem even for the manager. We had to insist to get our room (fully paid by credit card) and they disturbed us many times making pressure because they wanted a second payment ! Very small bathroom and very noisy.

4/10 Poor

Zuzana

Disliked: Cleanliness, staff & service, property conditions & facilities
Reception didn't have any Internet when we arrived and couldn't find our booking. We got one smelly rum with really small bathroom. Noise from the street was horrible, no sleep for 2 nights
Stayed 2 nights in Nov 2021

4/10 Poor

Pedro

Disliked: Cleanliness, property conditions & facilities, room comfort
Basic room okay for 1 night
Room is not sound proof at all, so you sleep with street noise. Rooms are old/ furniture outdated with floor and toilet very clean :-) However, bed clothing is full of old dirty stains (eg rust), so it’s not the best thing to visualize where you will sleep. :(( Breakfast was a pleasant surprise :))
Stayed 1 night in Oct 2021

6/10 Okay

Isabel

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

MB, Braunschweig

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Für Übernachtung vor Start der Safari OK - mehr nicht. Wir haben das Hotel vor Start der Safari und Wanderung zum Kilimandscharo gewählt. Es sollte recht zentral in Arusha liegen. Es macht nicht den sichersten Eindruck - wie wir vor Ort festgestellt haben. Zimmer ist sehr klein - man hat nichtmal Platz für zwei Koffer. Möbel dolle verwohnt und es riecht. Bett war sauber, aber dennoch hatten wir unseren Bettenschutz dabei, weil wir uns da so nicht reinlegen wollten. Bad noch kleiner als klein. Kein Duschvorgang. Unwohlfaktor war groß. Alles sehr hellhörig - man hört alles. Hotelgäste, Fahrstuhl und morgens den Hahn und/oder den Aufruf zum Gebet. Fahrstuhl fällt regelmäßig wegen Stromausfall aus - Gott sie Dank gibt es Treppen. Frühstück im Preis mit drin - war OK und ausreichend. Personal war, sofern sie uns auf englisch verstanden haben, freundlich.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
Good location next to the bus station, so you can watch what's going on around. However, the location is very busy throughout the day even though the windows in the room are closed. Wifi worked only at the reception during our stay. The room was small and the bed quite uncomfortable.