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The Scenic Hotel at Biltmore Village

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Scenic Hotel at Biltmore Village

Lobby
Exterior
Indoor pool, pool loungers
Standard Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, in-room safe, desk, iron/ironing board
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
186 HENDERSONVILLE ROAD, Asheville, NC, 28803
  • Cathedral Of All Souls
    6 min walk
  • Historic Biltmore Village
    6 min walk
  • Mission Hospital
    3 min drive
  • Asheville, NC (AVL-Asheville Regional)
    16 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Balcony

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Balcony (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1013)
The price is CHF 115
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Brookstone Lodge near Biltmore Village, Ascend Hotel Collection by Choice Hotels International

About this property

The Scenic Hotel at Biltmore Village

Hotel with free parking, a quick walk to Cathedral Of All Souls
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and a meeting room. Housekeeping is available on request.
The Scenic Hotel at Biltmore Village offers 117 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Scenic Hotel at Biltmore Village. During your stay, you're just a quick walk from Cathedral Of All Souls. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by foot from Cathedral Of All Souls and a 3-minute drive from Smith-McDowell House Museum
The Scenic Hotel at Biltmore Village offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Scenic Hotel at Biltmore Village. Free self parking is available.

This 3-star Asheville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Asheville-Biltmore VLG Area
Holiday Inn Hotel VLG Area
Holiday Inn Asheville-Biltmore VLG Area
Holiday Inn VLG Area

The Scenic Hotel at Biltmore Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1001 reviews" "
Rating 8 - Good. 232 out of 1001 reviews" "
Rating 6 - Okay. 74 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Mike, Roswell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kelli

Stayed 1 night in Aug 2024

8/10 Good

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is our 2nd stay at this hotel this year. This hotel is being renovated and with this latest visit, the construction has expanded to almost the whole hotel. It was loud during construction hours. Overall, we come back to this hotel because of its location. We will probably come back once the renovations are all done.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be lovely when completed
Even though the property is under major construction, our brand new room was excellent. The reception area was accessible and we had over and above accommodation for a mix up in our reservation. We were very satisfied with the outcome.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Issue at check in due to renovations, but quickly resolved by staff. A lot of work going on, but staff doing an excellent job at ensuring a pleasant visit by all patrons. Highly recommend.
Stayed 1 night in Aug 2024

8/10 Good

Kristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location amd staff. Cant wait for the renovations to be complete. We will return.
Stayed 2 nights in Aug 2024

6/10 Okay

Stephen

Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Liked: Cleanliness
Disliked: Property conditions & facilities
Under renovation.
We were not made aware of a whole hotel renovation in progress. Room was fine but TV didn’t work and no one would come fix it.
Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under construction at this time. Some minor inconveniences. It will look nice when completed. Would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

jeffrey

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly good stay at the Scenic Hotel
The hotel is under major construction. But once we walked inside, one could hardly tell there was construction going on! The hotel was clean, the free fill breakfast was a nice touch, and the staff was friendly and helpful. The best part-walking distance to Biltmore Village.
Stayed 4 nights in Jul 2024

6/10 Okay

Robin

Well I did not know it was undergoing a full renovation until I got there but I was still willing to give it a try. Also the pictures are not real they are what it is supposed to look like when it is done! We got a newly remodeled room which looked nice and was quiet but some of the outlets didn't work, the faucet handle for the hand held shower head did not work because it was missing a screw so all we had was rain shower head, no vent in the bathroom, and you had to prop the bathroom door open to get rid of steam. The piol area was nice but the hours were supposed to be 7a - 9p but it would not unlock until 8a so you couldn't get in. And lastly the staff were very dismissive and acted like we were an annoyance. This will end up looking nice but I don't know about the rest. I was not impressed. Sorry!
Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis

Stayed 1 night in Jul 2024

10/10 Excellent

Kimila

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2024

6/10 Okay

Jody

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel amenities advertised, such as bar and fitness center, was closed due to construction! This was a decision factor for us! Staff was young and not very friendly or concerned with our inconvenience. Power went out and we were trapped in the elevator for 10-15 minutes, in which the staff was not concerned, nor did they bother to follow up and check on us. Construction on the floor above us started at 8:30 a.m. on a Saturday. The bed was very comfortable and great pillows!
Stayed 1 night in Jul 2024

8/10 Good

william

Liked: Cleanliness, staff & service, amenities
Renovations should have been shared at time of booking. Renovations certainly will be nice when finished though
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Staff was super friendly. Place was very nice and clean. It was under some remodeling but they did a nice job not letting it affect our stay. Location is great too
Stayed 1 night in Jun 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Place under construction.
Stayed 1 night in Jun 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I gave 4 stars for conditions and facilitates was because they were doing renovations and we were unable to access certain areas, otherwise great place to stay, room was excellent. We had a door closing off the extra space with a pull-out sofa, TV, refrigerator, microwave and coffee maker. Perfect for the 3 of us to have some privacy. Hot breakfast with eggs, sausage, breads, cereal and oatmeal. Would definitely stay here again.
Stayed 2 nights in Jun 2024

2/10 Terrible

Anne

Travelled with group
Stayed 2 nights in Jun 2024

6/10 Okay

Doris

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly and the room was clean. However, the hotel is under renovations (which was only made aware to us at check-in) and the noise level between 8 am and 7 pm is LOUD! You will also need to be prepared to dodge your way around construction deliveries and debris. There is no food/beverage service after breakfast. The breakfast was almost the same each morning. When staying an entire week, it would have been nice to have some variety. In all fairness, the staff offered to find us another room, but since we had been on the road for 7 hours, we just wanted to settle in. I would have thought they would have offered a room discount because we did not receive the full advertised amenities, but when I asked, they would not consider it.
Stayed 5 nights in Jun 2024

8/10 Good

Jennifer

Stayed 2 nights in Jun 2024

2/10 Terrible

Kimberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They had construction going in and there wasnt any type of notification until we arrived. There was limited parking and a prime spot was taken ip with a port o potty. The construction noise was so load.
Stayed 4 nights in Jun 2024