The one star ratings isn’t based on the property, but the experience. We didn't have the chance to travel up due to the house being without power from Hurricane Helene. YONDER RENTALS, the rental company for the property, didn't refund us because we didn't have rental insurance, even with NC under a state of emergency from a historic disaster and the house not having power. I wouldn't suggest using their company for rentals to anyone because of this. We live outside of Greenville, SC and lost power for six days ourselves. We've had much better experiences in Asheville at other properties. We look forward to coming up again to help support Asheville in their recovery.