2/10 – Ungenügend
Verifizierter Reisender
5. Jan. 2017
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Disappointing lies.
NO 'private bathroom' despite clearly stating this in the description. The communal bathroom was shared between 4 rooms (with the potential of 14 guests); it consisted of two cubicles one for a shower and the other a toilet with questionable flushing- everything else was open plan. To make matters worse the bathroom is situated next to the entrance.
NO WiFi. On our arrival we were told that it wasn't working and would be sorted the following day; however, we were simply escorted to a local restaurant that had WiFi and were aided in the purchase of sim deal! They had no intention of providing WiFi and it didn't materialize.
No toiletries. We didn't take any as the description stated these would be complimentary. Upon our request we were presented with one bar of soap and a worn out towel to share between four people. The towel never dried from one day to the next as it was the middle of winter.
Limited heating. We booked two rooms and were provided with an electronic heater in each room- one had one wheel missing and the other had two missing.
We witnessed another room simply being tidied up between guests which means the sheets weren't changed!
We moved to another hotel after four days.