Well, it is not often I give a negative review, but I have negative feedback for sure. First the pros-the apartment is roomy, with high ceilings and nice hardwood floors. The area is cute and walkable, with lots of restaurants nearby. It was clear the floors, countertops, etc. had been cleaned, and the owner thoughtfully left a few snacks like chips and granola bars. The cons far outweighed these pros for us, unfortunately. I messaged the owner when we arrived around 6:30 pm to let him know one of the beds was missing sheets. Apparently this message did not go through (although I see the time stamp on my end; there was disagreement about the timing of my communication), so I messaged again a little after 10pm to say we were making do with the bedding we had and going to bed, with the hopes we could obtain sheets the following day. The owner initially told me I was wrong and there were sheets on the bed (? we all know a mattress when we see one), and then came down from upstairs to provide me sheets. I know this was intended to be helpful, but the repeated knocking while I was getting in shower and my son was asleep had the opposite effect. It was discomforting, particularly as a woman traveler. The shower handle came off in my hand when I tried to turn it on, it had clearly been broken and set back on. While we could adjust the heat, it was only temporary, and it reverted back to 62 degrees every 2-3 hours over the night. We woke up cold several times and restarted the heat. The sheets we did have seemed clean, but the comforters and other bedding did not appear/smell recently washed. The towels were meager and old, and need to be replaced. The general tone of the communication was skeptical as opposed to hospitable. There is one email with all of the information regarding check in, house code, etc., this is not available on the VRBO website. We left cold and without a shower a day early, and felt clear that the owner was not going to make any concessions. It was a negative experience, and we would not stay again.