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Extended Stay America Select Suites Atlanta Cumberland Mall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites Atlanta Cumberland Mall

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets
Lobby
Full-sized fridge, microwave, stovetop
Desk, laptop workspace, free WiFi, bed sheets
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
3103 Sports Ave, Smyrna, GA, 30080
  • The Battery Atlanta
    11 min walk
  • Cumberland Mall
    13 min walk
  • Truist Park
    16 min walk
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    35 min drive

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 2 Double Beds, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Pool

Best Western Atlanta Cumberland/Galleria Hotel

Pool
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Parking included
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3.6 out of 5, Good, (539)
The price is CHF 75
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Best Western Atlanta Cumberland/Galleria Hotel

About this property

Extended Stay America Select Suites Atlanta Cumberland Mall

Hotel with free parking, near The Battery Atlanta
This smoke-free hotel features conference space, laundry facilities and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites Atlanta Cumberland Mall offers 125 accommodations with free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

During your stay at Extended Stay America Select Suites Atlanta Cumberland Mall, you'll be within walking distance of The Battery Atlanta. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking and extended parking
  • Amenities include a front desk safe, conference space and laundry facilities
  • Within a 15-minute walk of The Battery Atlanta and Cumberland Mall
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites Atlanta Cumberland Mall, you'll find a vending machine, laundry facilities, and a front desk safe. WiFi is free in public spaces. Free self parking is available.

This Smyrna hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Atlanta Cumberland Mall
Extended Stay America Atlanta Cumberland Mall Hotel
Extended Stay America Atlanta Cumberland Mall Hotel Smyrna
Extended Stay America Atlanta Cumberland Mall Smyrna
Extended Stay America Cumberland
Extended Stay America Cumberland Mall
Smyrna Homestead Suites
Homestead Suites Smyrna
Homestead Studio Suites Smyrna
Homestead Studio Suites Atlanta/Cumberland Hotel Smyrna

Extended Stay America Select Suites Atlanta Cumberland Mall Reviews

Reviews

6.2
Rating 10 - Excellent. 217 out of 1020 reviews" "
Rating 8 - Good. 233 out of 1020 reviews" "
Rating 6 - Okay. 191 out of 1020 reviews" "
Rating 4 - Poor. 157 out of 1020 reviews" "
Rating 2 - Terrible. 222 out of 1020 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. Property is in a good location and within walking distance to Truist Park and dining. Room was clean.
Stayed 1 night in Aug 2024

6/10 Okay

Kendra

Business traveller
Liked: Cleanliness, staff & service
It was ok but it costs too much per week to not be able to do some upgrades to the facility.
Stayed 8 nights in Aug 2024

2/10 Terrible

Kelly

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again.
The morning after my first night, I woke to find cockroaches throughout the room, including on my toothbrush. Small round black bugs were found crawling on the nightstand. After showering, I walked on the carpet to retrieve my clothes, only to observe the soles of my feet were black with dirt after. I was locked out of my room after 10pm on my second night of my stay. No personnel in the office, so called Extended Stay customer service number. Was told personnel would arrive in 10 minutes. Over an hour later, the night clerk arrived. Two other guests needing keys, and a couple requiring a late check in as well. At my morning checkout, front desk personnel were rude as was the night clerk the night before. This behavior is totally unacceptable, as was the condition of the room. I had stayed in this very hotel for a business trip 6 months prior and had a great experience. So sad that this property has taken a huge fall in room disrepair and disrespect to its guests.
Stayed 3 nights in Aug 2024

4/10 Poor

Leonard

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kendrick

Stayed 1 night in Jul 2024

2/10 Terrible

Valerie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was overbooked after they made a reservation for us to stay. Charged us for room and cancellation and we didn't even stay at hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Lyric

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly was content and was willing to deal with the minor thing but the manager was just rude and i can no longer take his rudeness. Nobody explained policy to us. My son was outside with no shirt on getting something out the car. Instead of the manager stating he os the manager and hotel policy is that when outside a shirt must be worn he just walked up to 15 lyear old no badge or clothing that shows he works there and told my son he needed to have shirt on. My son of course reacted thinking he some stranger walking up. I explained to my son that was manager and both my son went in apologized and explained he should come to prople with different approach. Today I asked for towel and was told i needed to pay a fee for exchange of towel or wait til next week to get house keeping. This is ridiculous!! I told him since im doing a brand new reservation and basically paying more can you switch my room b3cause the bathroom has hole in the wall and before i can explain that the curtain was also too short and water goes everywhere and i seen a roach the day before which i did not report because i was in hopital the day before. By the time i got bck office was clothes so my intention was already to request new room whichnis why i did not extend my stay but book new reservation. The man had cut me off and said im playing with him like what...im a geown woman i dont have time to play. I have 6 weeks before my house ready. So if im going to spend almost 600 on room i want respect
Stayed 7 nights in Jul 2024

2/10 Terrible

Chad

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Brett

Disliked: Cleanliness, property conditions & facilities
It was like a episide of cops..loud music and numerous underage youth drinking andnwalking around in the parking lot and in dron of the rooms..Dangerous
Stayed 4 nights in Jul 2024

10/10 Excellent

TRAVIS

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jul 2024

2/10 Terrible

Charles

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, property conditions & facilities
Do not stay here
An extended stay hotel should have dishes, pots & pans, silverware, etc. This place had none of these. No hand towels in the bathroom. TV did not work, microwave did not work. All the smoking outside the room made the room stink & butts were everywhere. The carpet was filthy. I don't have a problem with a place being a little worn but this place was dirty. People staying there would fight, play loud music at 1:00 a.m. I should have stayed at a much cheaper hotel with better amenities.
Stayed 3 nights in Jul 2024

4/10 Poor

Melanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk clerk was extremely nice. The room was not the best. Beds clean. Floors were dirty. Counters falling apart. 2 microwaves because one didn't work. The bathroom had stains on counters and walls. Mold around windows. The outside sidewalks never swept. There was nothing but dirt and trash. Cigarettes everywhere. The people were nice. The pictures on the website are definitely not accurate. I do not plan to ever stay there again.
Stayed 1 night in Jul 2024

4/10 Poor

Benedicto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It smelled like roach spray as soon as i walked in. There was still trash from the previous guests. When i woke up there were roaches in multiple places
Stayed 1 night in Jul 2024

4/10 Poor

Chad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The condition of the room was not good. The carpet was disgusting, making your socks dirty when walking in them. The faucets continuously dripped and the sink and countertops were stained.
Stayed 1 night in Jul 2024

2/10 Terrible

Emeka

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Lewis

Stayed 1 night in Jul 2024

2/10 Terrible

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room
Checked in and someone was sleeping in the room so he moved us twice and the room was dirty - sheets tub sink nasty and smelled so bad couldn’t sleep stay away from this property
Stayed 1 night in Jun 2024

4/10 Poor

Jackson

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room, strong smell of marijuana that stayed on our clothes even after we left. Overall bad experience because of the la k of cleanliness and comfort in the room.
Stayed 1 night in Jun 2024

4/10 Poor

Michael

Disliked: Staff & service
The rooms were good, but Terrible Services. The lady at the Front Desk was hardly up front and act like she didn't want to be there. I wouldn't recommend this hotel to anyone
Stayed 1 night in Jun 2024

4/10 Poor

Steven

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No housekepping. You have to buy your towels for new ones. They dont take cash.
Stayed 1 night in Jun 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no one to check me in when I arrived and I was forced to find another hotel to stay at.
Stayed 2 nights in May 2024

2/10 Terrible

Zahmir

Stayed 1 night in May 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in May 2024