Arrived shortly after police were finishing the investigation of a shooting outside the building. Had to be let in the side door. Front desk people were wonderful!HOWEVERIf you want to stay in a place with a terrible bed, TVs that do not work (poor or no picture), a kitchen with only large spoons and miss matched knives and glassware, windows that have large spaces that let in the wind and cold, and uncontrollable heat, then this is the place for you! We had to roll up a towel to block the wind. Bed was squeaky and mattress was old and thin, the linens were poor quality, and the room was very hot. Tub had hair and toilet had urine stains. Messaged the owner and the unit was cleaned while we were out. We expected the street noise because it is downtown. Unit has possibilities. Will stay in a hotel next trip!