Mgmt forgot to cleanup after last tenants stay, and the A/C did not work, forcing our stay, to cancel, and return home that night, as HVAC repair men are not really available on Sunday eve. The payment made, are to be credited back in full, in a few weeks, so we see, that will finalize our decision to try again in future, as we accept, mistakes happen, part of being human, lets try better next time.