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Auckland Phoenix Palm

3.0 star property

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Photo gallery for Auckland Phoenix Palm

Reception
Standard Studio, Kitchen (Spacious Studio Unit) | Free WiFi, bed sheets
Shower, towels
Microwave, stovetop, coffee/tea maker, electric kettle
In-room dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
79 St. Vincent Avenue, Remuera, Auckland, 1050
  • Mercy Ascot Hospital
    ‪3 min walk‬
  • Ellerslie Racecourse
    ‪4 min walk‬
  • Mt. Eden
    ‪5 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Kitchen

Standard Room, 1 Bedroom, Kitchen | Free WiFi, bed sheets

Standard Room, 1 Bedroom, Kitchen

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, Kitchen (Spacious 1-Bedroom Unit)

Standard Room, Kitchen (Spacious 1-Bedroom Unit) | Free WiFi, bed sheets

Standard Room, Kitchen (Spacious 1-Bedroom Unit)

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Studio, Kitchen (Spacious Studio Unit)

Free WiFi, bed sheets

Standard Studio, Kitchen (Spacious Studio Unit)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Studio, 1 Double Bed, Accessible

Studio, 1 Double Bed, Accessible | Free WiFi, bed sheets

Studio, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis Auckland Ellerslie

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (1051)
The price is CHF 71
for 1 room
includes taxes & fees
11 Apr - 12 Apr
ibis Auckland Ellerslie

About this property

Auckland Phoenix Palm

Motel in Auckland with free parking
Along with laundry facilities, this smoke-free motel has free self-parking and free Wi-Fi in public areas. Housekeeping is not available.
Auckland Phoenix Palm offers 14 accommodations with coffee/tea makers. Accommodation at this 3-star motel has kitchens with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Cable televisions are provided.

During your stay at Auckland Phoenix Palm, you're just a quick walk from Mercy Ascot Hospital. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include laundry facilities
  • Just a 5-minute drive from University of Auckland and 8 minutes from Sky Tower
Auckland Phoenix Palm offers its guests laundry facilities. Public spaces have free WiFi. Free self parking is available.

This 3-star Auckland motel is smoke free.

Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • No housekeeping service

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Room service

More

  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 9 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 9 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Auckland Phoenix Palm Apartment
Auckland Phoenix Palm
Auckland Phoenix Palm Motel
Auckland Phoenix Palm Auckland
Auckland Phoenix Palm Motel Auckland

Auckland Phoenix Palm Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 150 out of 323 reviews
Rating 8 - Good. 124 out of 323 reviews
Rating 6 - Okay. 45 out of 323 reviews
Rating 4 - Poor. 2 out of 323 reviews
Rating 2 - Terrible. 2 out of 323 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean and convenient motel. In lovely residential area. Short walk to supermarket. Would have appreciated a place to sit outside.
Stayed 2 nights in Dec 2024

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Gert spot, Quiet, Clean and location is good
Stayed 1 night in Nov 2024

10/10 Excellent

C D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base near Ascot hospital
Stayed here for 5 nights. Clean and tidy unit with cooking facilities and easy parking right outside your door. It’s on a side street off Greenlane which was very quiet but with easy access to Remuera and the motorway. 5 minute walk to Ascot hospital - perfect base if you’re needing to be close to loved ones in hospital. Price was also very reasonable
Stayed 5 nights in Oct 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So handy to private hospital. Great water pressure in shower. Really lovely motel
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Close enough to Greenlane hospital, and good price. Close to other amenities
Stayed 1 night in Aug 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 2 nights in Jul 2024

2/10 Terrible

R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here.
Bedspreads were disgustingly filthy and stained. Microwave door smeared with food. Corners of floor in bathroom dusty. Bed wasn’t great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cook top available even. Everything you need. Close to Ascot private hospital. Perfect.
Stayed 2 nights in Jun 2024

6/10 Okay

G

Business traveller
Stayed 2 nights in May 2024

8/10 Good

Sue

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Ideal location for the purpose of our visit to Auckland Great kitchen facilities and and sleeping layout. Will certainly stay again.
Stayed 1 night in May 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected stay
My stay was day of unexpected hospital recuperation. Although it wasn't planned, I was well looked after. The management offered help in any way I needed. They were truly a blessing.
Stayed 1 night in May 2024

10/10 Excellent

Margaret

Stayed 1 night in May 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Ascot Hospital
I needed a place to stay before & after an overnight stay in the Ascot hospital. This motel was perfect walking distance and close to restaraunts before my check-in (the next day) and also the following day (after the overnight surgery day)
Stayed 1 night in Apr 2024

6/10 Okay

G

Business traveller
Liked: Cleanliness
There was no milk in the fridge for coffee.
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Thank you.
Stayed 1 night in Mar 2024

10/10 Excellent

Debra

Perfect for our stay
Stayed 3 nights in Mar 2024

6/10 Okay

Gareth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
As what you’d expect for price
For the price it’s what I’d expect some areas not cleaned as well as they could’ve been, bed was pretty hard but over all good value for money
Stayed 2 nights in Feb 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
We highly recommend the Phoenix Motel. It felt like hi r away from home 😊
Stayed 8 nights in Jan 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel representing good value. Only thing i'd ask is that the bed has a softer feel to it on top
Stayed 2 nights in Jan 2024

8/10 Good

Becky

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, comfortable, affordable and friendly staff. Some things a bit tired e.g broken parts in fridge. Great spot and nice and quiet.
Stayed 2 nights in Jan 2024

8/10 Good

Yuxuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is very close to a lot of good locations.
Stayed 2 nights in Jan 2024