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Quest Albany

4.5 star property

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Garden
Full-sized fridge, microwave, stovetop, dishwasher
Front of property – evening/night
Studio | Private kitchenette | Full-sized fridge, microwave, stovetop, dishwasher
Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Washer
  • Parking available
  • Air conditioning
  • Kitchen
  • Dryer
  • Housekeeping

Explore the area

Map
32 Kell Drive, Auckland, 0632
  • Massey University
    ‪8 min walk‬
  • Westfield Albany Shopping Centre
    ‪11 min walk‬
  • North Harbour Stadium
    ‪12 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪40 min drive‬

Room options

View all photos for Studio

Studio | Desk, iron/ironing board, free WiFi, bed sheets

Studio

  • 28.0 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 43-inch flat-screen TV with digital channels, LED TV

Apartment, 2 Bedrooms

  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Executive Apartment, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Quest Albany

Luxury aparthotel in Auckland
Self parking, dry cleaning and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, express check-in, multilingual staff assistance and a reception hall are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, an LED TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a coffee/tea maker. Housekeeping is available once per stay.
Quest Albany offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Auckland aparthotel provides complimentary wireless Internet access. 43-inch LED televisions come with digital channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Quest Albany, you're just a quick walk from Massey University. Free WiFi in public areas, dry cleaning service and a round-trip airport shuttle (surcharge) are available. Built in 2011, this luxury aparthotel has 38 apartments over 3 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and an LED TV
  • Free WiFi
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a playground
  • Within a 15-minute walk of Massey University and Westfield Albany Shopping Centre
  • Airport shuttle service available for a fee
As a guest of Quest Albany, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury Quest Albany also features express check-in, complimentary use of a nearby fitness facility, and a lift. For a fee, parking is available.

This 4.5-star Auckland aparthotel is smoke free.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (NZD 10 per night; includes in/out privileges)

Family friendly

  • Babysitting (surcharge)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 38 units
  • Built in 2011
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (7 AM - 7 PM) and Saturday - Sunday (8 AM - 4 PM)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per night.
  • Cots (infant beds) are available for NZD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 95 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: NZD 10.00 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Quest Albany offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Friday: 7 AM - 7 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Albany Quest
Quest Albany
Quest Apartment Albany
Quest Albany Auckland
Quest Albany Apartment
Quest Albany Auckland
Quest Albany Aparthotel
Quest Albany Aparthotel Auckland

Quest Albany Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 264 out of 413 reviews
Rating 8 - Good. 125 out of 413 reviews
Rating 6 - Okay. 20 out of 413 reviews
Rating 4 - Poor. 3 out of 413 reviews
Rating 2 - Terrible. 1 out of 413 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time with our grandson, he loved the indoor pool, 6 swims in one and a half days
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqui

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great reception staff, secure parking, and easy eating options. A bit of noise from late night teenagers through the ceiling from the floor above
Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great little cafe around the corner, great facilities including Washing machine and dryer. Great location too
Stayed 4 nights in Sep 2024

10/10 Excellent

Sharyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to shopping centre, you can either walk or drive. Check-in was easy, went smoothly. My down side was the pillows were to hard and big for my liking, but that's only my preference. Over all lovely place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gunther

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay. The staff were extremely friendly and helpful. After a long flight we were able to check in early which was much appreciated. Yhe room was spotless.
Stayed 4 nights in Jul 2024

10/10 Excellent

stu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Receptionist was fantastic. Very helpful. Nice and friendly. Went the extra mile to sort a room configuration out
Stayed 3 nights in Jul 2024

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Receptionist was fabulous
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very good stay
Stayed 1 night in Jun 2024

10/10 Excellent

Cody

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023

6/10 Okay

John

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and quiet
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quest Albany has been a great place to stay for over the last 10 years for us when ever we return to NZ. To be honest it's our best kept secret and we really don't want anyone else finding out about it
Stayed 2 nights in Mar 2024

10/10 Excellent

Thys

Stayed 1 night in Mar 2024

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bedroom was a bit too warm at night. Air conditioning struggled to keep up
Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Business traveller
Liked: Cleanliness
Adequate Accommodation
This place is ok. Nothing bad nor particularly special. Adding $10/day for parking was a bit annoying as you can basically just leave you car on the street outside at no cost and it’s not a dangerous neighbourhood. Staff were good and friendly.
Stayed 4 nights in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
The only problem that we had was that the shower head was not fitted properly and kept moving.
Stayed 1 night in Dec 2023

8/10 Good

Qian

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice roomy units we had the 2 bedroom 2 bathroom unit, heaps of room . Was very handy for us as we had a function up at matakana and also wanted to have access to shopping and cafes the rest of our stay . Very friendly helpful staff , have stayed before and will again
Stayed 2 nights in Oct 2023

10/10 Excellent

Akhylesh

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well furnished apartment & very quiet location. Great communication & friendly/helpful staff
Stayed 3 nights in Aug 2023

10/10 Excellent

Hayley

Liked: Cleanliness, property conditions & facilities
Room was good size, great customer service. Bed was on the small side, we thought it said it was a king bed when we booked. Secure car parking and close to all amenities and motorway.
Stayed 1 night in Aug 2023

10/10 Excellent

sue

Stayed 2 nights in Jul 2023

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We found the receptionist very helpful
Stayed 1 night in Jul 2023