4/10 – Schlecht
Elizabeth S., Texas
8. Dez. 2024
Verbesserungswürdig: Sauberkeit
Rough start that got better
We arrived at the property manager hurriedly cleaning the house--which was not clean. After a tough conversation, he admitted he had the house professionally cleaned before the homeowners decided to paint the house (how long before if they had time to paint??). I sympathize with the property manager that there was a miscommunication--and yet it is also his job to make sure the property is ready to go for the customers. After paying multiple thousands of dollars to stay here during Thanksgiving week for a special family reunion, I don't think it is absurd to ask for a clean place to stay. He offered to get the place professionally cleaned the next day, but we still had to sleep in it that night as is. My main issue is that he did not agree that it was reasonable to ask for a discount--which I did not understand was very disappointed by. I will say the property was fun to stay at (though a little run down), and we ended up having a great time playing pickleball and hanging out. Also, the property manager was responsive by message. Unfortunately, I did not think he handled the uncleanliness in a professional or respectful manner, and that will prevent me from recommended this place or this host.
Elizabeth S.
Aufenthalt von 5 Nächten im November 2024