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Hotel Neo+ Balikpapan by Aston

3.0 star property

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Photo gallery for Hotel Neo+ Balikpapan by Aston

Lobby lounge
Exterior
Karaoke room
Karaoke room
Superior Room | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Jalan Mayjend Sutoyo No. 67, Balikpapan, 76122
  • Plaza Balikpapan
    ‪3 min drive‬
  • BSB Beach
    ‪8 min drive‬
  • Kemala Beach
    ‪11 min drive‬
  • Balikpapan (BPN-Sepinggan Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Premier

Deluxe Premier | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Premier

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Neo+ Balikpapan by Aston

Hotel in Balikpapan with spa services and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include spa services, concierge services and dry cleaning.
Hotel Neo+ Balikpapan by Aston offers 101 air-conditioned accommodations with a safe and complimentary slippers. 32-inch LED televisions come with premium cable channels.

Bathrooms include a shower and complimentary toiletries. This Balikpapan hotel provides complimentary wireless Internet access. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Neo+ Balikpapan by Aston, you'll be within walking distance of Plaza Balikpapan. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Just a 2-minute drive from Ruko Bandar and a few minutes from Bekapai Garden
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Neo+ Balikpapan by Aston also features spa services, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3-star Balikpapan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
The Noodles Now – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: IDR 70,000 for adults and IDR 70,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Noodles Now

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Paper towels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 70000 for adults and from IDR 70000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Neo Balikpapan
Neo Balikpapan
Hotel Neo+ Balikpapan
Neo Balikpapan By Aston
Hotel Neo+ Balikpapan by Aston Hotel
Hotel Neo+ Balikpapan by Aston Balikpapan
Hotel Neo+ Balikpapan by Aston Hotel Balikpapan

Hotel Neo+ Balikpapan by Aston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 5 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, Nottingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value!
Balikpapan is a huge city and the staff at the hotel were so helpful in helping me organise my way to seeing things. They really do go out of their way! The hotel is on a busy street with places to eat but it also serves lovely food in the restaurant. The room was very spacious with lots of English speaking satellite channels.facilities such as a hairdryer are available on request. For my £17, breakfast was included, which is buffet style with lots of choice. Free water and hot drinks in the room with other free refreshments in the lobby. Excellent value!
Stayed 2 nights in Jul 2018

8/10 Good

SANJAY

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Meri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

SISILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price & Great htl. Recomended
Stayed 1 night in May 2019

4/10 Poor

bapakyana, nishinomiya

Disliked: Room comfort
ビジネスホテル。デザイナーズ風の建物・作りとスタッフの制服、スタッフの対応・接遇もシンプル・簡素で、笑顔もほとんどありません。 なおかつ、アメニティーも、タオルはバスタブも無いのに、バスタオルだけ、ハンドもフェイスも無いので、洗面は、大変です(笑) 連泊するとお願いしても歯ブラシの交換はありません(たまたま、忘れたのかと…) PS,アルコール類は、たいへん高いです
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heel net hotel op een stratetigische locatie. Vriendelijk personeel, hoewel ze soms met te weinig lijken te zijn. Misschien ook de reden dat we geen hulp met de bagage kregen.
Stayed 3 nights in Aug 2018

10/10 Excellent

ESTHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy nuevo con un diseño muy moderno que no pega nada con el entorno pero la verdad es que está muy limpio, el personal muy atento, te facilitan taxis mediante aplicación móvil por lo que sabes lo que te va a costar antes de pedirlo. Desayuno muy variado y bueno.
Stayed 1 night in May 2018

10/10 Excellent

Mohammad Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lahan parkir tdk besar tp untuk pelayanan yg lain sdh OK

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bagus
secara keseluruhan sih bagus.. sarapannya walau tdk terlalu variatif.. tapi enak enak..cukup puas lah.. karyawannya juga ramah bangets..
Stayed 1 night in Jul 2017

8/10 Good

Neo hotel, Indonesia. Balikpapan

Liked: Staff & service, property conditions & facilities, room comfort
理想的酒店
能夠安睡的房間
Stayed 2 nights in Jul 2017