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Mercure Ballarat Hotel and Convention Centre

4.0 star property

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Photo gallery for Mercure Ballarat Hotel and Convention Centre

Front of property
Room, 1 King Bed (Lodge) | View from room
Sports facility
Front of property
Miscellaneous

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
613 Main Road, Golden Point (Ballarat), VIC, 3350
  • Sovereign Hill
    ‪18 min walk‬
  • Gold Museum
    ‪19 min walk‬
  • Lake Esmond Botanical Garden
    ‪19 min walk‬

Room options

View all photos for Room, Multiple Beds (Courtyard)

Room, Multiple Beds (Courtyard) | Minibar, in-room safe, desk, iron/ironing board

Room, Multiple Beds (Courtyard)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Apartment, 2 Bedrooms

  • 25 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Lodge)

Room, 1 King Bed (Lodge) | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Lodge)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Ballarat Hotel and Convention Centre

Hotel connected to the convention centre in Golden Point (Ballarat) with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Mercure Ballarat Hotel and Convention Centre offers 97 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Sanctuary Day Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Mercure Ballarat Hotel and Convention Centre. During your stay, you'll be connected to the convention centre and within walking distance of Sovereign Hill. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Mediterranean cuisine while dining at Azzuri
  • Continental breakfast served weekdays for a fee
  • Treat yourself to body treatments, massages or aromatherapy at Sanctuary Day Spa
  • Amenities include newspapers, a front desk safe and 5 meeting rooms
  • On-site recreation includes a gym
  • Just a 1-minute drive from Sovereign Hill and a few minutes from Gold Museum
Mercure Ballarat Hotel and Convention Centre offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Mercure Ballarat Hotel and Convention Centre also features spa services, a garden, and a fireplace in the lobby. Free self parking is available.

This 4-star Ballarat hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekdays from 6:30 AM and 10:00 AM.
Azzuri – This restaurant specialises in Mediterranean cuisine and serves breakfast, dinner and light fare. A children's menu is available. Reservations are required.
Gallery Cafe & Bar – This café serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Weekday continental breakfast available 6:30 AM to 10:00 AM for a fee: AUD 26 to 26 for adults and AUD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azzuri
  • Gallery Cafe & Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 26 to 26 for adults and AUD 13 to 13 for children
  • Credit card charges are subject to a surcharge of 1.1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Ballarat Hotel
Mercure Ballarat
Mercure Ballarat Hotel And Convention Centre Victoria
Ballarat Hotel Convention Centre
Mercure Ballarat Hotel Convention Centre
Mercure Ballarat Convention
Mercure Ballarat Hotel and Convention Centre Hotel
Mercure Ballarat Hotel and Convention Centre Golden Point
Mercure Ballarat Hotel and Convention Centre Hotel Golden Point

Mercure Ballarat Hotel and Convention Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1002 reviews
Rating 8 - Good. 401 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

DOMENIC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Will

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Numerous people trying to check in rooms not ready poor reception staff copping rudeness. We paid $400 a night for a dated poorly cleaned room. Very disappointing.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

👍
Stayed 1 night in Oct 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 1 night in Nov 2024

6/10 Okay

Bridgette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is very good, near to everything, the staff were very friendly and helpful and the room was of good size and bed was very comfortable. The room was clean and tidy. The bathroom needs an uplift and there is enough space to make the shower standalone and modern. The buffet breakfast options were very poor and minimal especially compared to last time we stayed here and for that reason we will not be coming back again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
I actually mucked up my check in dates the staff helped me sort it out nothing was too much trouble and they were very kind
Stayed 1 night in Oct 2024

10/10 Excellent

warwick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

CASSANDRA

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Beautiful grounds good for walking. Good GF options at breakfast, convenient but not worth the extra cost. Older property but well maintained.
Stayed 1 night in Oct 2024

8/10 Good

Katrina

Stayed 1 night in Sep 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

William, GOOLWA

Disliked: Cleanliness, property conditions & facilities
Carpets were smelly and daggy and urgently need replacing. Unable to open any windows to get fresh air.
Stayed 1 night in Oct 2024

8/10 Good

Victoria

Business traveller
Our employee is very happy with the comfort of the room.
Stayed 1 night in Oct 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
Nice quiet location. Would stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Phan

Travelled with family
Stayed 2 nights in Jul 2024

6/10 Okay

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Was disappointed we got there after 2 pm to be told to come back in 45 mins as room wasnt ready When i went back our dedicated parking bay had been goven to someone else ans i was told again to come back after 4.30 pm to park the car not happy
Stayed 2 nights in Sep 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Suited us as we were in town for an event held at the adjoining convention centre. Cozy room, quiet and safe.
Stayed 1 night in Aug 2024

10/10 Excellent

Tabyta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Talishia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
One night stay, our room was comfortable, roomy, good bed and linen, how ever the cleaning staff need to be more particular looking at exhaust fan in bathroom, under vanity and around windows, also bathroom floor grout needs a steam clean . Often cleaners are pushed for time and thats where good management plays it part, l can recommend this accommodation for a comfortable night.
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
Clean and comfy. Staff are awesome. Breakfast has limited choices and parking is a bit limited in the area where we stayed but overall it was great and will definitely book again next time.
Stayed 2 nights in Aug 2024

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and facilities. Would love to stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Joel

Stayed 1 night in Mar 2022

6/10 Okay

Andrei

Travelled with partner
Liked: Cleanliness, staff & service
movies, hotwater, heat lamp in the toilet are all excellent!! curtains & leak in the toilet needs to be fixed, ac/heating is ok but needs replacing. needs soft pillows. place is nice quiet and ambiance is ok. staff friendly and amazing. price affordable.
Stayed 2 nights in Jul 2024

6/10 Okay

Andrea

Liked: Staff & service
Stayed 4 nights in Jul 2024