4/10 – Schlecht
Danielle Y.
30. Okt. 2024
Verbesserungswürdig: Sauberkeit
No communication and not clean
Overall, the unit size and capacity is well represented in the listing - we slept 6 people comfortably, and location was great! The “Murphy bed” in the listing is just a queen size floor mattress, which is fine but should’ve been clear as it took us a while to find it shoved in an upstairs closet. Our big concerns are: 1. The unit was very obviously not cleaned well prior to our arrival. There was hair in one of the showers, dirty dishes left in the dishwasher, wet laundry (with socks and other clothes??) left in the washing machine, and some miscellaneous trash on the floor in the bedrooms. It looked like someone had come through and started to clean but just only did it halfway and only changed the bed linens and took out the trash bags and left it at that. 2. When we tried to communicate about issues throughout the stay (WiFi password not working, etc. ) we only received automated responses, if any response at all. We never got the correct WiFi password so had no WiFi the entire time, and we never received a response at all after messaging about the lack of cleanliness at the end of our stay. So don’t expect any sort of active response or help from the host during your stay if you need it.
Danielle Y.
Aufenthalt von 3 Nächten im Oktober 2024