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Lancaster Bangkok

5.0 star property
VIP Access

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Photo gallery for Lancaster Bangkok

Outdoor pool, pool loungers
Bar (on property)
Reception hall
City view
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
1777 New Phetchaburi Road, Bangkok, Bangkok, 10310
  • Central Plaza Grand Rama 9
    ‪18 min walk‬
  • Terminal 21 Shopping Mall
    ‪4 min drive‬
  • Emporium
    ‪4 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, blackout curtains

Premium Suite

  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment

Premium Apartment | Minibar, in-room safe, desk, blackout curtains

Premium Apartment

  • 96 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Club Room King Bed Club Lounge Access

Deluxe Club Room King Bed Club Lounge Access | Minibar, in-room safe, desk, blackout curtains

Deluxe Club Room King Bed Club Lounge Access

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Club Room Twin Bed Club Lounge Access

Deluxe Club Room Twin Bed Club Lounge Access | Minibar, in-room safe, desk, blackout curtains

Deluxe Club Room Twin Bed Club Lounge Access

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment

Executive Apartment | Minibar, in-room safe, desk, blackout curtains

Executive Apartment

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms (Max 2 adults and 2 children)

Family Room, 2 Bedrooms (Max 2 adults and 2 children) | Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms (Max 2 adults and 2 children)

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About this property

Lancaster Bangkok

Luxury hotel with full-service spa and 24-hour fitness centre
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Lancaster Bangkok offers 231 air-conditioned accommodations with minibars and a safe. 49-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 10 treatment rooms. Services include Swedish massages, Thai massages, facials and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Lancaster Bangkok's proximity to the airport gets high marks from our customers. During your stay, you'll be within walking distance of Show DC. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Siam Brasserie
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, Thai massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the value of their stay and the helpful staff
  • 11 minutes by foot from Show DC and a 2-minute drive from Central Plaza Grand Rama 9
  • Airport shuttle service available for a fee
Lancaster Bangkok offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 5 meeting rooms. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the luxury Lancaster Bangkok. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Siam Brasserie – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 765 for adults and THB 383 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Siam Brasserie

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 11 years and under who share existing bedding. Breakfast can be requested for the listed child breakfast fee collected at the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lancaster Bangkok

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1413.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: THB 2000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 765 for adults and from THB 383 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1413.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Lancaster Bangkok offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Lancaster Bangkok Hotel

Lancaster Bangkok Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 755 out of 1001 reviews
Rating 8 - Good. 164 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CORINNA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 5 star hotel in Bangkok
Stayed 1 night in Jan 2025

8/10 Good

Shaon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent quality hotel that is a little distant from the main core area but still accessible by one MRT stop. The slight miss here for us was that they charge 100THB for any delivery to your room from outside the hotel. Other hotels don’t charge this, so this was a slightly odd. It’s a small fee. Too small to help with hotel costs, too small to be problematic for customers, but just enough to be annoying. It’s unclear what value the hotel was trying to impart with this fee was. As an easy example, look to their sister hotel, The Landmark, which calls your room and hand delivers your delivery to you. They even ask if you need cutlery.
Stayed 4 nights in Dec 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Excellent 5 star hotel. Great location. Great service. Pools and sauna were fantastic. Exceptional value for money
Stayed 4 nights in Jan 2025

10/10 Excellent

Vidhya

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Donald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Good location, great amenities, and it was very clean. The only issue was the pool temperature. It was way too cold to swim for me, let alone my kids. All in all, it was a great place to stay in Bangkok.
Stayed 4 nights in Jan 2025

10/10 Excellent

NEIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, third time staying here. Convenient but quiet location, lovely hotel staff. Very clean and spacious rooms.
Stayed 2 nights in Jan 2025

6/10 Okay

YAN

Travelled with partner
Liked: Staff & service, property conditions & facilities
the staffs are friendly. The first day got power cutoff by infrastructure construction outside. So we went out for the whole day, and came back to the room. The luggage was not sent to the room until we called. It was almost 9 pm. The location got a lot of traffic. It is walkable to subway, but it is very tiring when you wanna go back to hotel. Coz it is not near BTS. You need to take the subway one stop to terminal 21 and change to BTS. But the worst part is cleanliness. The bathtub got dirt and floor for a few hairs from previous guest. The quilt got stains.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I was really quite disappointed in the stuff at the Lancaster bar.
Stayed 13 nights in Dec 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

ali

Stayed 2 nights in Dec 2024

10/10 Excellent

Nathalie

Travelled with group
Liked: Amenities
Very well maintained and elevated feel! Very comfortable stay
Stayed 1 night in Jan 2025

10/10 Excellent

Lyslynn

Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2024

10/10 Excellent

silvio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Amazing service and nice rooms. The only downside is the area. Quite noisy (busy road in front and train in the back. Some tuck tuck found too far to bring us back and taxis fares is pretty much around thb250-300
Stayed 5 nights in Dec 2024

10/10 Excellent

David, LONDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Oct 2024

10/10 Excellent

Saurabh

Stayed 4 nights in Dec 2024

6/10 Okay

Manjunath

Travelled with family
Liked: Staff & service
Disliked: Amenities
Next time , Wouldn’t be my first choice!!! Food is quite below average in choice and taste. The only useful staff were the concierge!
Stayed 4 nights in Dec 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in great location ftom Airport. Rooftop bar great cocktails. MRT couple of minutes walk away.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

JOSEPH ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness of the room n ambience of the hotel. Staffs were very friendly.
Stayed 5 nights in Dec 2024

8/10 Good

Aviad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good business hotel
Very good option in Bangkok. Great suites Friendly staff Good choice of amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. A little far from everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Baishakhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge at night are not good. I asked a woman a question and she strated to give the answer to my husband ignoring ne. When i asked her why she was doing that, she said that she was looking at him. It weird and not professional. They still need to work on their communication with english speaking customers. Otherwise, the room is great, spa is excellent, other amenities also looked great.
Stayed 2 nights in Dec 2024