We had a great time and the house was just as described. The driveway is very steep and people should be warned that they at least need all wheel drive to get out in the winter time.
Geat property with awsome views. Other than some hot tub issues everything was pertect. Parking was a little tricky (steep driveway) but we managed fine.
It was not as expected The house was very dirty outside and inside. The dishes in the kitchen, skillets and pots were very oily and not cleaned. Spider webs, and lots of leaves on the porch. On the second floor clogged sink. The sitting benches in dining room were stained. The ground floor had very bad mouldy smell. The couches had crumps on them. Just overall not very pleasant. We had guests and it wasnât a nice experience. House needs some deep cleaning and some love.
Everything was as advertised, thank you to the reviews for telling us how steep the driveway was so we werenât surprised. The space and amenities we needed. Excellent customer service. Any question or request I had was answered in a timely manner.
Everything was fantastic. The space was very accommodating for our group. We would certainly book again. The space is very open and great to feel apart of a group the entire time. There was also enough space to separate out into smaller groups for games and relaxing. The hot tub was perfect. Clean and cozy. The beds were comfortable. We wish there had been more trash bags provided as there was only what was in the trash can and we hadnât considered having to bring our own. There was also enough towels for us by basically the exact number. It would have been nice to have had more since there was a hot tub.
The oven was replaced with a new induction type and there were no pits to use at the house. It only used a certain type of pot and there arenât any there.
Numerous issues make this a âNo stayâ location in the future.1. No ice melt provided for a steep driveway. Even if an extra charge it should have been available for the guests.2. Kitchen stove was apparently and inductive system so only 2 small pans and 1 pot would work. And no instructions provided about how to adjust if it was possible3. Game room was a disaster even though the pictures looked great. All pool sticks were broken so playing pool was near impossible. The video game system was not intuitive to figure out(again no instructions).4 the main floor sound bar did not work so all TV had to be watched without the sound bar. It was useable but again, not as advertised5. The main floor fireplace was not intuitive to use. Took a while to figure it out.6. The pictures of the driveway are grossly misleadingâŠthis is a very steep driveway so be aware7. The wi-fi never worked!!!Many if these issues could be alleviated with some form of welcome book with instructions.For the amount charged, this was a disappointing stay and not a good value for the money. It is apparent no one lives in this house when not rented as many of these items would be observed by someone that stayed for an awhile.
Very nice cabin for a long weekend with friends. The hot tub was the perfect way to wrap up a day of hiking. Very spacious! The hotel style toiletries is a very nice touch.
Great location and property. Housekeeping and property manager needs to up their game making sure all areas are clean and all amenities are operational.
The house and location was great with a few maintenance issues with help from the property manager except, âwe will send someone over to check itâ. The main bathroom facing the front door didnât lock, which was an issue with four children under 9. The kitchen sink facet was made to stretch around like it was on a spring. The clamp to hold it in place was broken. We finally had to tie it with a string. We wrote a note to the property manager shortly after we arrived and talked with them twice. It was never fixed. The bathroom lock turned out to be a real issue to the point of adults not being able to use it. Again, let me say again, the house itself was great.
We had family come from all over NC and central TN to hike Grandfather Mountain at my 74-year-old auntâs requestâshe wanted to do it one more time. Unfortunately the weather didnât cooperate (it rained much of the weekend). But we had a great time. The house was large enough to spread out, the kitchen table was perfect for playing cards, the game room was a big hit, and the hot tub was so relaxing. My 2 year-old grandson loved the giant legos! The house was clean and had what we needed. The only issues we ran into were with the large coffee pot (the water wouldnât drip into the carafe whe using the plastic basket), the kitchen faucet (the magnet that holds the faucet in the holder appears to be gone, we tied it in place), and the lock to release the deadbolt wouldnât work when we tried to lock the front door at checkout. After a quick call to Vacasa we were able to get the key from the lockbox and lock the door. All in all, these were only minor inconveniences and we had a great time!
Lovely home. We had a group of 8 family members. The house was spacious, comfortable, and met our needs well. It was very clean and as expected from the information provided in advance.
Beautiful and spacious home in a lovely setting. Plenty of places for eight of us to be together or spend some quiet time alone. Would have liked to have more patio furniture for us to sit outside and more bath soap or bath and hand soap
House cleaners need to step up their game. We found beer bottles drink glasses, un emptied garbage, pack of cigarettes, dryer had all the towels in it. House smelled like cat. Coffee maker had the wrong size crate so coffee made a mess garbage disposal didn't work. Master bath and master bedroom dirt on the high apex of the ceilings
Great home and very close to the mountain. The driveway was very steep so we got stuck at the house for a few hours when the driveway froze. Other than that we loved the home and the space.
Property is so well maintained and anything you need in the kitchen is supplied. Quality surrounds you. You can tell owners care about your stay, and we appreciate it. Local maintenance staff very responsive and attentive to any request we had. Recommend hands down, and will rent again.