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Hotel Tanne

4.0 star property

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Photo gallery for Hotel Tanne

Front of property – evening/night
Indoor pool
Lobby
Body treatments, body scrubs, massages
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
7, Georgi Nastev Street, Bansko, 2770
  • Bansko Ski Resort
    ‪7 min walk‬
  • Bansko Gondola Lift
    ‪10 min walk‬
  • Ski Bansko
    ‪29 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (Free safe, Parking & Spa access)

Apartment, 1 Bedroom (Free safe, Parking & Spa access) | Living room | TV

Apartment, 1 Bedroom (Free safe, Parking & Spa access)

  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Double or Twin Room (Free safe, Parking & Spa access)

Double or Twin Room (Free safe, Parking & Spa access) | Minibar, in-room safe, soundproofing, free WiFi

Double or Twin Room (Free safe, Parking & Spa access)

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

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About this property

Hotel Tanne

Family-friendly hotel with water park and free breakfast
This smoke-free hotel features a water park (surcharge), an indoor pool and a restaurant. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Hotel Tanne offers 33 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a water park (surcharge), an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include body scrubs and body treatments.
During your stay at Hotel Tanne, you're just a quick walk from Bansko Ski Resort. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine and garden views while dining at Mehana Restaurant
  • Splash around at the water park or swim in the indoor pool
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Bansko Ski Resort and Vihren
  • Airport and local-area shuttle service available for a fee
Hotel Tanne offers its guests a water park (surcharge), an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and a meeting room are available. A fitness centre, a rooftop terrace, and spa services are also featured at the family-friendly Hotel Tanne. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 4-star Bansko hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 9:30 AM.
Mehana Restaurant – Overlooking the garden, this restaurant specialises in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Viennese Lounge – Overlooking the garden, this café serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, Bulgarian, English, German, Greek, Hebrew, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mehana Restaurant
  • Viennese Lounge

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room
  • Water park
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Rooftop terrace

Spa

  • Body scrubs
  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.02 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 75 per vehicle (return)
  • Airport shuttle fee per child: EUR 75 (return), (from 2 to 12 years old)
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Hotel Tanne offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Tanne
Hotel Tanne Bansko
Tanne Bansko
Tanne Hotel Bansko
Hotel Tanne Hotel
Hotel Tanne Bansko
Hotel Tanne Hotel Bansko

Hotel Tanne Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 27 out of 61 reviews
Rating 8 - Good. 22 out of 61 reviews
Rating 6 - Okay. 9 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 5 nights in Feb 2024

10/10 Excellent

metin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect
Stayed 5 nights in Feb 2024

10/10 Excellent

Eliraz

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

6/10 Okay

Ustin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Great hotel! 10/10
Tanne Hotel was amazing! We got the suite, 2 floors with 2 bathrooms. It was amazing, honestly enjoyed every minute. The breakfast was great! we asked for an omelet every day and they made it with a smile for us. breakfast was great and the spa was amazing! the Jacuzzi was very hot with different kinds of water pressure in it. Was so good! Thank you very much!
Stayed 5 nights in Jan 2020

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn break
We arrived in the very early hours in the morning. We found the rooms clean and warm. Toiletries were supplied as was a clean bath robe and new slippers. The meals were freshly prepared and hot good choice in the breakfast and dining room. The spa area was very good. The hotel staff were friendly and helpful. I would recommend
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
We stayed here as I had seen the hotel in winter and it always looked nice. My boyfriend ended up with suspected bed bug bites which let down our experience. The room was fine and had a balcony. With such a small difference in price its worth staying in the Kemmpinski in summer instead.
Stayed 2 nights in Jul 2019

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable traditional hotel
Friendly hotel with good spa comprising pool, steam room, sauna and salt room. Excellent value but no air conditioning
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check out as our flight was late Cosy room Close to main strip and gondola
Stayed 7 nights in Mar 2019

4/10 Poor

Dr Marcus Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expected better from 4 star ...
The hotel felt dated, musty and dark. Our room was not cleaned several days running even when we asked at the non helpful reception. The mountain view room that we paid for was actually a car park full of stray cats .. the bed was too small for me ( I am 6”6’) they did change room upon request but only after two days which made experience uncomfortable. The breakfast was v basic and service always without a smile. No open bar and seemed that they had already shut down for season. The pool and hot tube were nice but the sauna and steam rooms were often not switched on during working hours, so took ages to become usable. This was an engagement trip and a 4 star hotel .. I expected better.
Stayed 6 nights in Mar 2019

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Hotel Tanne and you’ll be happy
This hotel was a fabulous find. The staff are friendly, the spa with pool, heated jacuzzi, sauna and steam room is very welcome after a day in the snow and the beds are super comfortable. Breakfast is ok. If you are looking for a full English every morning it’s not the place for you, but there is enough choice to suit everyone. It’s close to the town, but far enough away not to hear the nightclubs. The heating in the hotel seems to be set to maximum, so you may need to turn your radiator down. The reception area has a beautiful log fire where it would be nice to enjoy a drink if they opened the bar more often. The on-site restaurant is very very good and incredibly cheap too. One thing where the hotel could improve is in it’s towel and toiletry lottery. Will they change the towels? What will you get? One bath towel and six hand towels? Or nothing new? Will they leave more shower gel or shampoo or not? Thankfully, the reception staff can usually correct any errors. If you want a kettle for your room, you’ll need to ask at reception and google translate often helps with this. Maybe taking a travel kettle and mugs might be a better idea. We will be staying here the next time we are in Bansko. Hotel Tanne is a great little place.
Stayed 6 nights in Mar 2019

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely pleased
Can’t fault this hotel extremely friendly and professional perfect location definitely would recommend this hotel for families and couples great spa and games room excellent choice for breakfast
Stayed 7 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
avoid the evening Food , do not waste money on half board
Stayed 5 nights in Feb 2019

8/10 Good

Craige

Liked: Cleanliness, staff & service, property conditions & facilities
Tanne for Skiing
Great hotel & Spa was perfect after a day on the slopes,
Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Good location, not so good breakfast
The experience was good overall. The location is pretty good as the hotel is nearby the gondola to get to the ski resort. The town old center is located at 15 min walk, so very convenient to get to traditional restaurants. The breakfast was fairly poor, there was nothing sweet and the savory food was very repetitive.
Stayed 3 nights in Feb 2018

8/10 Good

Shir

Liked: Cleanliness
Disliked: Room comfort
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, nice rooms, cosy environment and a convenient location
Stayed 4 nights in Jan 2018

6/10 Okay

Guy, England

Liked: Cleanliness, room comfort
Good value but could be better
The Tanne is one of the prettier hotels in Bansko, with a nice exterior and interior that suggest it is well built, located about 10min walk from the gondola lift. The room was comfortable and clean, the hotel also, but it was lacking in a few areas. The advert claims a hot-tub, it is there but seems to have been out of order for some time! The pool is not heated, or if it is then it is not switched on, this is quite refreshing and does mean it is not over-used, but some temperature would be good. I would have scored higher if these were better. The staff were nice, but few spoke English, they were VERY quiet and there wasn't a lot of engagement which was a shame. Again I have scored down a bit as it is nice to feel welcome and have some dialogue, but that seemed to be the theme of the resort, not just here. Overall a nice place to stay, the breakfast was ok and set us up for the day.

6/10 Okay

Polaris, London

Liked: Cleanliness, room comfort
Can't say terrible but definitely not a good one..
Overall is okay, room is big enough, comfortable. Reception and the lobby can be no any staff in the afternoon like 3-4 o'clock, I need to ring the bell for 20 mins until someone came over. And staff are not very helpful I feel like they don't really expect customers to ask questions. Breakfast finish at 9:30, one day I arrived 9:05, already almost nothing left (obviously not enough for 2 people), but the staff was looking at us came into the breakfast lounge and didn't even ask or refill any food. I've been there 5d, steamer is never opened, only sauna is working and which is not too bad.

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and high quality hotel
Stayed here 2nd year running. Friendly staff. Lovely clean and quiet suite. Nice breakfast. Good location. Will return again

10/10 Excellent

Maeve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near gondola and perfect for families
Tanne was lovely and welcoming. Toni the waiter in the restaurant could speak a few words of Irish and really made us feel at home with great service and good quality fresh food. We were undecided in advance if we should go half board or not, but we should have as in the end are there almost every night (our two boys are age 7 and 4). Very near the ski lift and Svet on reception gave us a a good tip of where to rent skis. Room was very big and cleaned every day and we all enjoyed the pool and sauna/steam room, even if pool water was a tad chilly for the adults! They even prepared us an early breakfast for the day we departed very early. I would thoroughly recommend and definitely go back.

8/10 Good

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel ,breakfast needs a re-think But local coffee bars to get something if needed . 5/10 minutes walk to Gondola

8/10 Good

Tetiana

Liked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great summer stay during Bansko Jazz Festival
We stayed for a summer weekend and loved it. Our room was just right. We had our breakfast on the deck with a view of the mountain. The pool and spa were nice with the outdoor area for sunbathing. Overall great quality experience!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Bansko
Very clean hotel with stylish wooden furniture, terrace with mountain view, beautiful courtyard/garden and a restaurant, nice indoor swimming pool, very friendly staff!!!