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NH Collection Barranquilla Smartsuites Royal

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for NH Collection Barranquilla Smartsuites Royal

Sports facility
Down duvets, minibar, in-room safe, desk
Lobby
Exterior
Lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
Calle 80 No. 51 B - 25, Barranquilla, Atlantico, 80020
  • Viva Barranquilla Shopping Center
    ‪14 min walk‬
  • Venezuela Park
    ‪19 min walk‬
  • Buenavista Shopping Center
    ‪4 min drive‬
  • Barranquilla (BAQ-Ernesto Cortissoz Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Down duvets, minibar, in-room safe, desk

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Down duvets, minibar, in-room safe, desk

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 adults + 1 child)

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Premium Room

Down duvets, minibar, in-room safe, desk

Premium Room

  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Down duvets, minibar, in-room safe, desk

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room (Extra Bed 2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Superior Room (Extra Bed 2 adults + 1 child)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room, Terrace

Down duvets, minibar, in-room safe, desk

Superior Room, Terrace

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

NH Collection Barranquilla Smartsuites Royal

Hotel in Barranquilla with full-service spa and fitness centre
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
NH Collection Barranquilla Smartsuites Royal offers 118 accommodations with minibars and espresso makers. Beds feature down duvets. 42-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Barranquilla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Guests aged under 12 years old are not allowed in the fitness facility.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages and facials.
Our customers tell us they can't get enough of NH Collection Barranquilla Smartsuites Royal's great location. During your stay, you're just a quick walk from Reina Catalina Clinic. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Reina Catalina Clinic and Villa Country Shopping Centre
  • Airport, local-area and shopping centre shuttle service available for a fee
  • Cats and dogs welcome for a fee
NH Collection Barranquilla Smartsuites Royal offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 301 square feet (28 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the business-friendly NH Collection Barranquilla Smartsuites Royal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 4-star Barranquilla hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Bocas de Ceniza – This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: COP 37,673 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bocas de Ceniza

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (301 square foot of space)
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 154 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 37673 to 75311 per person
  • Airport shuttle fee: COP 47000 per person (one way)
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Collection Barranquilla Smartsuites Royal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Royal Barranquilla
Hotel SmartSuites Royal
Hotel SmartSuites Royal Barranquilla
SmartSuites
SmartSuites Royal
SmartSuites Royal Barranquilla
NH Collection Barranquilla Smartsuites Royal Hotel
Collection Smartsuites Royal Hotel
NH Collection Barranquilla Smartsuites Royal
Collection Smartsuites Royal
Smart Suites Royal Hotel Barranquilla
NH Collection Barranquilla Smartsuites Royal Hotel
NH Collection Barranquilla Smartsuites Royal Barranquilla
NH Collection Barranquilla Smartsuites Royal Hotel Barranquilla

NH Collection Barranquilla Smartsuites Royal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 980 reviews
Rating 8 - Good. 253 out of 980 reviews
Rating 6 - Okay. 100 out of 980 reviews
Rating 4 - Poor. 51 out of 980 reviews
Rating 2 - Terrible. 48 out of 980 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short vacation away from home.

I gave this stay to my cousin and his wife. They told me they loved it. It was comfortable, central and they loved, loved the breakfasts. Thank you.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Odalina Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything
Stayed 14 nights in Feb 2025

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was great
Stayed 7 nights in Jan 2025

10/10 Excellent

anthony

Liked: Staff & service, property conditions & facilities
Great service 👏
Stayed 4 nights in Feb 2025

8/10 Good

Esso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Feb 2025

8/10 Good

Luis Eduardo

Stayed 3 nights in Feb 2025

10/10 Excellent

angel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Feb 2025

10/10 Excellent

Guido

We was very happy with the hotel and the people that work in there
Stayed 14 nights in Jan 2025

10/10 Excellent

BEIMAN, CUTLER BAY

Stayed 4 nights in Feb 2025

10/10 Excellent

Jose Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

anthony

Stayed 2 nights in Jan 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo 10 de 10
Stayed 3 nights in Jan 2025

10/10 Excellent

CARLOS, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff! They are pleasant and efficient for our needs when we most needed them.
Stayed 1 night in Dec 2024

4/10 Poor

Lorsen

Stayed 1 night in Jan 2025

10/10 Excellent

GIOVANNI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

diana

Stayed 1 night in Jan 2025

8/10 Good

Bryan, PEMBROKE PINES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds need to be more comfortable. The staff are just amazing people.
Stayed 4 nights in Jan 2025

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel ! Staff super kind! If I ever visit Barranquilla again I definitely would stay in this hotel !
Stayed 1 night in Jan 2025

2/10 Terrible

Pie Maurice

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointment! This hotel no longer hold the stands of the original NH Collection VIP.
Stayed 2 nights in Nov 2024

2/10 Terrible

Pie Maurice

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was my 3rd and last stay, and unfortunately, it fell well below expectations. The room had numerous issues, including broken furniture, a non-functional safe, dusty shower curtains, and flickering lights. Despite repeated calls to reception, the problems persisted, and the staff response was dismissive and unprofessional. The pool area also showed a lack of proper maintenance. The water did not appear to be properly drained or cleaned, and the jacuzzi was filthy, clearly not sanitized after questionable use by prior guests. Signs of mold were visible around the pool area, which was concerning. As a result, we did not dare to use the fitness room. However, there were some positives. The rooftop was well-maintained and provided a nice ambiance despite the neglected pool. The massage and sauna services were excellent, and the waiter who delivered drinks to the pool area was attentive and friendly. The conference rooms were well-equipped, offering good privacy for meetings. The employees, especially the frontline staff, tried their best, but it’s clear the management is the downfall of this hotel. For a brand like NH Collection, I expected much better attention to detail and overall quality. This property is now on my red list and not one I can recommend.

2/10 Terrible

Pie Maurice

Travelled with partner
Disliked: Amenities, property conditions & facilities
This was my 3rd and last stay. Upon arrival, the room had several issues: a broken table, non-functional safe, dusty shower curtain, broken lights, and an empty fridge. Despite calling reception three times, the tech couldn’t fix the issues that evening. While he was kind and willing to help, the problems remained. My lady raised the concerns, but the receptionist rudely suggested we “book a higher-end room.” This unprofessionalism upset us both. The second room offered was worse, with hazards like a missing safe lock, broken bathroom curtain, and a foul odor. The third room, a downgrade to a double bed, had a non-flushing toilet, drainage issues, flickering lights, and a broken phone. My partner decided to stay at her parents’ house for the night. Despite being an Expedia Gold member entitled to a free upgrade, I received no acknowledgment. After losing three appointments due to delays, we decided to cancel and relocate to Hotel Sites. Positives: Breakfast was good, and staff like Jerome and the majordomos were professional. However, overcharges ($70 for 8 shirts) and witnessing other guests complaining about being overcharged (e.g., for coffee) confirmed this hotel is now on my red list. For the price and reputation, I expected much better. This was one of my most disappointing hotel experiences, and I cannot recommend this property.

10/10 Excellent

anthony

Stayed 2 nights in Jan 2025