The owners were super nice and helpful. It's wonderful to be right on the lake. The patio/dock is large, with lots of furniture including umbrellas. It's comfortable, relaxing, and enjoyable. We were able to rent a boat and dock it mid-day at the house (we only rented it for the day) and jump off the dock to swim. Just be aware that two of the 3 bedrooms are connected so that you have to walk through a bedroom to get to the bathroom. This wasn't an issue for us but it's good to know. Also, the ceilings are quite low as it seems this was formerly a basement that's been finished as an apartment. Communication with the management company was mostly great. I had a website issue with VRBO and they were really wonderful and helped it get smoothed out. This isn't a big deal, but We let them know that we would be arriving a day late but they didn't let the owners know and the owners were wondering when we'd arrive. The next day the management sent out an email asking how our first night was despite the fact that we hadn't arrived yet. We had another question upon leaving but also didn't hear back from the management company, but it wasn't an emergency or we would have tried harder. I'm sure the company would have been responsive if there were any actual issues.