Hampton Inn Batavia

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Batavia

Front of property – evening/night
Indoor spa tub
In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
4360 Commerce Dr, Batavia, NY, 14020
  • Palm Island Indoor Waterpark
    20 min walk
  • Batavia Downs Casino
    3 min drive
  • Holland Land Office Museum
    4 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    36 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

One King Bed, Non-Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Two queen beds non smoking

  • Sleeps 4
  • 2 Queen Beds

One king bed non smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn Batavia

Hotel in Batavia with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Hampton Inn Batavia offers 59 air-conditioned accommodations with a safe and free newspapers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they enjoy the helpful staff at Hampton Inn Batavia. During your stay, you'll be within walking distance of Palm Island Indoor Waterpark. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests speak favourably about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Palm Island Indoor Waterpark and a few minutes from Batavia Downs Casino
  • Cats and dogs welcome for a fee
Hampton Inn Batavia offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served. Hampton Inn Batavia also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Batavia hotel.

Guests are served a free breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Batavia Hampton Inn
Hampton Inn Batavia
Hampton Inn Hotel Batavia
Hampton Inn Batavia Hotel Batavia
Hampton Inn Batavia Hotel
Batavia Hampton Inn
Hampton Inn Batavia Hotel
Hampton Inn Batavia Batavia
Hampton Inn Batavia Hotel Batavia

Hampton Inn Batavia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 278 out of 655 reviews" "
Rating 8 - Good. 184 out of 655 reviews" "
Rating 6 - Okay. 88 out of 655 reviews" "
Rating 4 - Poor. 52 out of 655 reviews" "
Rating 2 - Terrible. 53 out of 655 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Needs some updates especially new carpet but it was fine other than that
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sent us to a room that was already occupied and then housekeeping walked into our room without a knock and before check-out time the next morning. Crumbs and debris on the carpet in the room….
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Meh!
The hotel was nice and the service adequate. The shower did not drain properly so we stood in water over our ankles while showering. When we checked out we reported the issue and received only a "I'll report it to maintenance" response. No apology or concern for how we felt about it. For $230 we expected more.
Stayed 1 night in Aug 2024

8/10 Good

DIANE

Stayed 1 night in Jul 2024

4/10 Poor

Melissa

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The pool was closed no notice, the room smelled of mildew, the carpet was dirty, bed was horrible, breakfast was under cooked. When asking a question regarding times for breakfast at the front desk they had no idea what time it was open till.
Stayed 2 nights in Aug 2024

2/10 Terrible

Faraz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disrespectful and Rude staff.
Please read me carefully because you are going to choose to stay here. Their staff is terrible, rude and disrespectful. First contact was receptionist and she was not happy to see us. She rudely checked us in and seems like don’t like her job. Rooms were smelly and bathrooms has roaches. The entire staff of the hotel was very disturbed to see colour of skin. I feel the staff was raciest and pathetic. The pool was broken and in used for guest and no safety concerns. I don’t recommend this place to anyone. Don’t go here with your kids they will be very disappointed and have worst experience of their life because this place and people who work here.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The rooms and beds were clean, breakfast was hot - would definitely stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Donna

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

James, Webster

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is old and needs updating
Stayed 1 night in Jul 2024

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom had mold in the shower corners and handles the carpet was a bit sketchy. The breakfast was delicious and it was very quiet. I wished I would have brought my Clorox bleach spray to get those spots. We only got two towels and they were very old.
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very friendly helpful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , polite staff
Stayed 1 night in Jul 2024

2/10 Terrible

Ricky

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were awoken at 11:30pm when someone was trying to enter our room. Followed by a phone call wanting to know who I was and what our room number was. They said we weren't in the system. Followed by a second phone call wanting to know if we were part of the national grid. Then a third call, by now it was midnight saying that I had to come to the desk with ID and a confirmation number which I had already provided at check in. When I went to the desk they took my info and finally found or reservation saying it had been canceled. We were checked into our room sleeping. How could it be canceled. Then they said it was canceled because my card had been declined. Well, my card was not declined. Expedia took my payment off my card then when they went to pay the hotel the card they used was declined not mine. The desk clerk said she would call expedia and straighten things out and for me to go get some sleep. Im sure this could have waited until the morning to be handled. This was a very unpleasent stay to say the least and will not use expedia or stay at a Hampton again.
Stayed 1 night in Jul 2024

6/10 Okay

Douglas

Travelled with family
The room was expensive. I booked it because they had an indoor pool. After we arrived, they shut the pool down due to some mechanical issue. The property overall was not up to the normal Hampton standards. Was a bit older and somewhat less clean.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

JUNMAR A SALES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jul 2024

6/10 Okay

Donna

Liked: Cleanliness
Disliked: Property conditions & facilities
Our toilets were slow running we were afraid they were going to run out all over. The water in the shower was hard to figure out and never fully transferred to full shower. The bottles of conditioner and body lotion were empty and we had 3 adults in the room and only 2 bath towels. The breakfast was the same as it is in any other hotel nothing stood out and we ended up wasting more than we ate. The staff was kind and friendly and the rooms were clean. The pool area was nice however the gym area was closed for an unspecified reason. It was ok for a one night quick stay after a long day at 6 Flags.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
A Refund Would Be Great
During our roadtrip we unexpectedly had to stop for the night due to weather. We booked this hotel solely on the fact that we couldn’t find any availability for the night in Buffalo. The reviews were very misleading and we were not entirely satisfied. The room had a smell that was a mixture of mildew and smoke and the carpets and furniture were stained. It also appears that the hotel has a known infestation of pill bugs and we were really not happy with the bugs even if they are harmless. The breakfast service was supposed to begin at 6am and at 6:30 the coffee was the only thing available, and they didn’t even have cream or anything out for it yet. I can’t believe we spent $270 for less than twelve hours, I really wish Hotels.com gave reimbursements especially when their posted ratings are deceptive.
Stayed 1 night in Jul 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

6/10 Okay

Kathleen, Rochester

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Susan

Travelled with family
Disliked: Staff & service, property conditions & facilities
Electrical wires hanging by pool door entrance, elevator electrical encasement is cracked, fire light is broken, slight shuttering sound occasionally heard while riding elevator. Overall safety is questionable. Inside lobby air conditioner is turned off during the day but is on at night only when the owner is working, had to ask for pool towels, continued non replenishment. Bug infestation sign posted by owner rollie pin bugs? As if this problem is acceptable at all. Owner states her children/relatives play with them and that's supposed to make this ok. Very unbecoming a Hilton brand!
Stayed 1 night in Jul 2024

2/10 Terrible

Shelby

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There was red mold in the shower, unclean linen, and the air conditioning did not work well in the main part of the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Janna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll Be Back!
We pass through Batavia, NY a couple times a year on our way back from visiting our son and his family in Vermont. We have always stayed at the Wyndham La Quinta but for some unknown reason their rates had doubled? This Hampton Inn was by far better and reasonably priced.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, large TV in room, very nice bathrooms
Stayed 1 night in Jun 2024