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Tru by Hilton Beckley

2.5 star property

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Photo gallery for Tru by Hilton Beckley

Lobby
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom | Free toiletries, towels, soap, shampoo
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets
Gym
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Tamarack Conference Center
    ‪20 min walk‬
  • Raleigh General Hospital
    ‪3 min drive‬
  • Beckley Exhibition Coal Mine
    ‪6 min drive‬
  • Beckley, WV (BKW-Raleigh County Memorial)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, towels, soap, shampoo

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Free toiletries, towels, soap, shampoo

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Beckley by IHG

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1002)
The price is CHF 183
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Holiday Inn Hotel & Suites Beckley by IHG

About this property

Tru by Hilton Beckley

Hotel in Beckley with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a snack bar/deli and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a corner/local shop and a front desk safe are on-site.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Beckley. During your stay, you're just a quick walk from Harper Park Retail. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a front desk safe, convenience store and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Harper Park Retail and a 2-minute drive from Tamarack Conference Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Tru by Hilton Beckley also features a 24-hour fitness centre, a corner/local shop, and a front desk safe. Self parking is free.

This Beckley hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 335 out of 525 reviews
Rating 8 - Good. 105 out of 525 reviews
Rating 6 - Okay. 48 out of 525 reviews
Rating 4 - Poor. 22 out of 525 reviews
Rating 2 - Terrible. 15 out of 525 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

robin

Liked: Cleanliness, property conditions & facilities
Hard to rate this hotel when our room (103 was in the worst location- next to employee break room, 1st floor, heavy traffic. Very noisy— highway noise, thin walls- you can hear everyone- tiny lights everywhere in the room that are bright and annoying while sleeping. I’m exhausted after staying there
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela, Winston Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, staff & service
Almost a great room…almost
The blackout blinds in our room wouldn’t close all the way so it was never 100% dark. There were no cups in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JERRY, Gibsonville

Liked: Cleanliness, staff & service, property conditions & facilities
not much
Stayed 1 night in Dec 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Nice options for breakfast and snacks.
Stayed 1 night in Dec 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy by the highway. Up all night. Clean facility. Nice breakfast.
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were all very pleasant and helpful. A great stay. The room was a great room
Stayed 1 night in Dec 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Staff was helpful. Soap dispenser was difficult to squeeze, had to use own soap.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Victoria

Liked: Cleanliness
Okay for a quick stop but just average. Not dirty but dingy. Nothing draws you back.
Stayed 1 night in Nov 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Dec 2024

8/10 Good

joeymichelle

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a place to sleep on Thanksgiving weekend. It was clean, pleasant, and easy. Would stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Tammy

Stayed 1 night in Nov 2024

6/10 Okay

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was great. We changed rooms because the person above us was so noisy walking and moving chairs etc. all floors are now wood. the new room was on the top floor but the walls are very thin we could hear neighbors talking late. In the morning all the doors were slamming when people got up early. Not worth the money but great staff
Stayed 1 night in Nov 2024

10/10 Excellent

James, Pittsburgh

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is well kept, staff friendly and lots of dining out or delivery in options.
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Business traveller
Disliked: Property conditions & facilities
Fridge not working
Fridge did not work. Spoke with Representative at front desk and nothing......
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Letha

Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to commend this hotel chain for designing a well-appointed bathroom. So many hotel bathrooms are lacking in what guests really need.
Stayed 1 night in Nov 2024