Christa, the home owner, will provide you 5 star customer service. We had a couple of questions and she was immediately responding with answers. She has also made her house a beautiful, comfortable home. From the cozy couches, comfortable bed and the open floor plan, we felt right at home. In fact, your kids and pet will have plenty of room to run and play in the backyard. I highly recommend if you’re coming to NY, and need some R and R, STOP surfing the web and just book it. You won’t be disappointed.