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Beppu Kankaiji Onsen Ryotei Matsubaya

3.5 star property

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Photo gallery for Beppu Kankaiji Onsen Ryotei Matsubaya

Spa
View from room
Free toiletries, hair dryer, slippers, bidet
Superior Double Room with Open Air Bath, Annex (Tsukinoso), Non Smoking | View from room
Duplex with Open Air Bath, Annex (Tsukinoso), Non Smoking | Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Kankaiji 3, Beppu, Oita, 874-0822
  • B-Con Plaza, Global Tower
    ‪19 min walk‬
  • Takegawara Onsen
    ‪4 min drive‬
  • Hells of Beppu
    ‪6 min drive‬
  • Oita (OIT)
    ‪42 min drive‬

Room options

View all photos for Japanese Western Style Room with Futon and Bed, Main Building (Okanoso) Non Smoking

Japanese Western Style Room with Futon and Bed, Main Building (Okanoso) Non Smoking | Down duvets, minibar, in-room safe, free WiFi

Japanese Western Style Room with Futon and Bed, Main Building (Okanoso) Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Traditional Room

Traditional Room | Down duvets, minibar, in-room safe, free WiFi

Traditional Room

  • 24 sq m
  • Sleeps 3
  • 2 Single Futons

View all photos for Duplex with Open Air Bath, Annex (Tsukinoso), Non Smoking

Duplex with Open Air Bath, Annex (Tsukinoso), Non Smoking | Down duvets, minibar, in-room safe, free WiFi

Duplex with Open Air Bath, Annex (Tsukinoso), Non Smoking

  • 100 sq m
  • Sleeps 5
  • 2 Double Beds and 3 Single Futons

View all photos for Superior Double Room with Indoor Bath, Annex (Tsukinoso), Non Smoking

Superior Double Room with Indoor Bath, Annex (Tsukinoso), Non Smoking | Down duvets, minibar, in-room safe, free WiFi

Superior Double Room with Indoor Bath, Annex (Tsukinoso), Non Smoking

  • 60 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Western Style Room with Indoor Bath, Annex (Tsukinoso), Non Smoking

Japanese Western Style Room with Indoor Bath, Annex (Tsukinoso), Non Smoking | Down duvets, minibar, in-room safe, free WiFi

Japanese Western Style Room with Indoor Bath, Annex (Tsukinoso), Non Smoking

  • 50.0 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Superior Double Room with Open Air Bath, Annex (Tsukinoso), Non Smoking

Superior Double Room with Open Air Bath, Annex (Tsukinoso), Non Smoking | Down duvets, minibar, in-room safe, free WiFi

Superior Double Room with Open Air Bath, Annex (Tsukinoso), Non Smoking

  • 60 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Western Style No in Room Bathtub, Main Building (Okanoso), Non Smoking

Japanese Western Style No in Room Bathtub, Main Building (Okanoso), Non Smoking | View from room

Japanese Western Style No in Room Bathtub, Main Building (Okanoso), Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Room with Open Air Bath, Annex (Tsukinoso), Non Smoking

Japanese Western Style Room with Open Air Bath, Annex (Tsukinoso), Non Smoking | Down duvets, minibar, in-room safe, free WiFi

Japanese Western Style Room with Open Air Bath, Annex (Tsukinoso), Non Smoking

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Beppu Kankaiji Onsen Ryotei Matsubaya

Ryokan in Beppu with 3 restaurants
This ryokan features 3 restaurants, free newspapers and a garden. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine.
Beppu Kankaiji Onsen Ryotei Matsubaya offers 18 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets and complimentary toiletries.

This Beppu ryokan provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 6:00 AM to 9:00 AM. There are hot springs on site.
During your stay at Beppu Kankaiji Onsen Ryotei Matsubaya, you're just a quick walk from Kankaiji Onsen. Free WiFi in public areas, 3 restaurants and an indoor mineral hot spring (onsen) are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Amenities include free newspapers in reception, a front desk safe and a vending machine
  • On-site recreation includes hot springs
  • Just a 4-minute drive from Takegawara Onsen and a few minutes from Aso Kuju National Park
There are 3 restaurants on site. Public spaces have free WiFi. Beppu Kankaiji Onsen Ryotei Matsubaya offers its guests hot springs. Beppu Kankaiji Onsen Ryotei Matsubaya also features a vending machine, a garden, and complimentary newspapers in the lobby.

Smoking is allowed in designated areas at this 3.5-star Beppu ryokan.

Beppu Kankaiji Onsen Ryotei Matsubaya has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • 3 restaurants

Restaurants on site

  • Komachi
  • Sakura
  • Sasane

Things to do

  • Hot springs
  • Shopping

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot springs
  • Public bath open from 6:00 AM - 9:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests should check in at either the annex or main building, according to their room name. Check-out is 11 AM at the annex only.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Matsubaya Inn Beppu
Matsubaya Beppu
Ryotei Matsubaya Inn Beppu
Ryotei Matsubaya Inn
Ryotei Matsubaya Beppu
Beppu Kankaiji Onsen Ryotei Matsubaya Inn
Kankaiji Onsen Ryotei Matsubaya Inn
Kankaiji Onsen Ryotei Matsubaya
Beppu Kankaiji Onsen Ryotei Matsubaya Beppu
Beppu Kankaiji Onsen Ryotei Matsubaya Ryokan
Beppu Kankaiji Onsen Ryotei Matsubaya Ryokan Beppu

Beppu Kankaiji Onsen Ryotei Matsubaya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 141 out of 193 reviews
Rating 8 - Good. 41 out of 193 reviews
Rating 6 - Okay. 5 out of 193 reviews
Rating 4 - Poor. 4 out of 193 reviews
Rating 2 - Terrible. 2 out of 193 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

CHUNG KIT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!!
Stayed 1 night in Dec 2024

10/10 Excellent

Yaowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room was very nice, the room itself was very clean and quiet so I was able to have a peaceful and relaxing stay, though it would have been nice if it were a little more well lit, but overall very satisfactory. The meals provided were delicious, I was happy to be able to sample many different dishes and the service was amazing but the portion was a little too much for me, maybe half of what was provided would’ve been just perfect but nonetheless it was an amazing experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yushi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is one of best hotel in this Beppu area . Everything are perfect !!
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful.
Stayed 2 nights in Mar 2024

8/10 Good

Rie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and dinner were absolutely wonderful!

10/10 Excellent

Sohyung

Stayed 1 night in Jan 2023

10/10 Excellent

SHIGEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Japanese Inn with flowing hot baths.
The Matsubaya Inn is a traditional Japanese ryokan with both beds and futons and is excellent. It has several hot spring baths, which importantly, have a flow source for freshness. (Some hotels just boil water.) We stayed for three nights and our room (Azami) was very conveniently located close to the best of the hot springs, a spacious one with a view of the city and bay. We could put up an 'occupied' sign and use it privately for 45 min. The kaiseki dinner featured both Japanese beef and fish and was Michelin class. The breakfast was Japanese style with fish, and I missed a Western breakfast with eggs. The facilities are clean and simple and is perfect for adults. There's no game center for kids. The only minor drawback is that the inn is a bit apart from the main attractions. It's a yen 2000 taxi ride to most places, and the bus stop is about 15 min away. We like to walk, so didn't mind that.
Stayed 3 nights in Dec 2022

8/10 Good

Cindy

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent private Onsen and food. Very exclusive and value for money.
Stayed 1 night in Mar 2020

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Beppu
Absolutely amazing time at this hotel, the staff were so friendly and couldn’t do enough for us. The hotel was perfect, loved the onsen and all the food was great
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is ~5 minute drive from Beppu station. There are male/female baths, plus 3 family baths that do not require a reservation which were great after a long day. We were greeted with green tea and dried fruit upon arrival, and taken to our room where we were able to unpack. Our beds were turned when we returned in the evening, which was very nice. Unfortunately we were unable to participate in dinner as we were watching the rugby game in Oita.
Stayed 1 night in Oct 2019

10/10 Excellent

Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice of stay for onsen and relax weekend
👍👍👍very good dinner and breakfast . Enjoyed the relaxing onsen very much.
Stayed 2 nights in Jun 2019

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Dean, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great local food - relaxing place to stay with nice views
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

B, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, onsen to room ratio is good. Food is delicious.
Stayed 2 nights in Nov 2018

10/10 Excellent

AnK, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect service, perfect hotspring
service is 5-star hotel level, very impressive! hotel owner has a good taste, you can find art pieces everywhere. there are 4 private hotsprings indoor and outdoor, the one on second floor is strongly recommended!!! Worth waiting!!! also one fancy public bath with both indoor and outdoor pools. each pool has a different temperature, it's ideal for a pregnant woman like me. since the hotel only have less than 20 rooms, even the public bath is empty most of the time, you will enjoy the privacy and exclusive feeling here. it's located on a small hill, very quiet, easy to get to with a car. not recommended to travelers using public transportation. remember to book the dinner. you may not want to step out of the hotel once you arrive there! super comfy! it's worth every cent of your money
Stayed 1 night in Jan 2018

10/10 Excellent

ツトム

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で静か、とてものんびりゆったりとできる施設でした。アメニティも完璧、匂い袋までおいてあり、こまやかな心使いに、感激。特にお風呂はどこよりも、満足できました。ただ一つ、朝もドリンクラウンジが使えて、自由にジュースも飲めたらうれしいかなー。
Stayed 1 night in Feb 2024

10/10 Excellent

Yat Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一定要試
一進大門口已經感覺賓至如歸，一泊兩食的晚餐及早餐非常美味，服務人員非常殷勤，酒店房間很不錯，私人溫泉可以隨便無限次使用，溫泉很有特色很舒適，有一個common area提供酒精、非酒精飲品以及小食，浸完溫泉喝一杯感覺很放鬆，在松葉屋感覺時間都放慢了，大推
Stayed 1 night in Dec 2023

10/10 Excellent

ともはる

スタッフの対応が素晴らしいです。
Stayed 1 night in Nov 2023

10/10 Excellent

???

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員さんの対応がとても素晴らしく、教育してがしっかりなされているんだなと感動しました。 また、旅館の至る所が素敵でお部屋も眺めが良く最高でした。主人が病気があるので温泉に入らないのですが、貸切風呂があって良かったです。とても気持ち良かったと言っていました。食事も夕食、朝食共にとても美味しかったです。次は親を連れてまた泊まりたいと思っています。素敵な時間をありがとうございました。
Stayed 1 night in Aug 2023

10/10 Excellent

Wabi Eric

Liked: Cleanliness, staff & service, property conditions & facilities
服務貼心，環境可以讓你放鬆心情，完全享受假期
Stayed 1 night in May 2023

10/10 Excellent

Youngnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Hau Wai

Stayed 1 night in May 2023

10/10 Excellent

kar yue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023