8/10 Good
Sonia
Travelled with partner
28 Apr 2025
Overlooking the Berlin Zoo and Tiergarten is a huge plus and great for a couple of nights. We stayed for 5 nights and even the staff were surprised we were there for that long. We felt pressured by staff to have the room serviced every 3 days instead of daily - we ran out of tissues and dry towels quickly. There is no coffee or tea making facilities in the room which was really odd. Pillows are extremely soft and we had to ask twice for a second pillow. The bar upstairs is lovely but they overcharged us significantly. This was fixed when we pointed it out but it could have been easily missed if we’d charged the bill to the room. Would recommend for a maximum of nights if you’re OK with basic service but not a longer stay.
Sonia
Stayed 5 nights in Apr 2025