2/10 – Ungenügend
John B., Yardley, PA
7. Nov. 2024
Verbesserungswürdig: Sauberkeit
Host Terms and Conditions caused cancellation
I have tried sending you messages but they got rejected.
In short, you shouldn’t allow me to book a stay when I don’t know what all the terms are from the host manager. Vacasa acted poorly in demanding I send them a digital copy of my license over the email so some company called IDology could store it. Give me a break. You have my name, my address, my phone number, my email address and my credit card, not to mention my history with you. The woman who called me was downright rude, threatening me with forfeiture and then she had the gall to ask to talk to someone else in my party. This all happened as I was finishing packing and an hour away from getting in the car. IDology is a small company that has been purchased by a UK company who is having financial difficulties. I already have been given notice by Experian that my information is on the dark web. I won’t open up another opportunity for my privacy to be violated! I cancelled and got my money back.
Anyway, I was pissed when all this happened and in fact just writing about it I am still pissed.
John B.
Aufenthalt von 3 Nächten im Oktober 2024