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Hilton Garden Inn Rockville-Gaithersburg

3.0 star property

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Photo gallery for Hilton Garden Inn Rockville-Gaithersburg

Lobby
Indoor pool
Exterior
Snack bar
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Pet-friendly

Explore the area

Map
14975 Shady Grove Rd, Rockville, MD, 20850
  • RIO Washingtonian Center
    ‪3 min drive‬
  • Rio Lakefront
    ‪3 min drive‬
  • Rockville Town Center
    ‪6 min drive‬
  • Washington, DC (IAD-Washington Dulles Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Drinks & Snacks)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Two Queen Beds, Non-Smoking, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Room, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 37-inch LCD TV with satellite channels, TV, iPod dock

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Suite, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed Evolution Room

In-room safe, desk, iron/ironing board, free WiFi

King Bed Evolution Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two queens evolution room

In-room safe, desk, iron/ironing board, free WiFi

Two queens evolution room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Homewood Suites by Hilton Rockville-Gaithersburg

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (999)
The price is CHF 153
for 1 room
includes taxes & fees
17 May - 18 May
Homewood Suites by Hilton Rockville-Gaithersburg

About this property

Hilton Garden Inn Rockville-Gaithersburg

Suburban hotel with fitness centre and 24-hour business centre
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre. Housekeeping is available once per stay.
Hilton Garden Inn Rockville-Gaithersburg offers 112 air-conditioned accommodations with iPod docking stations and a safe. 37-inch LCD televisions come with satellite channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Rockville-Gaithersburg. During your stay, you're just a quick walk from Fallsgrove Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by car from Walter Reed National Military Medical Center and 14 minutes from Maryland SoccerPlex and Discovery Sports Center
  • Cats and dogs welcome for a fee
Hilton Garden Inn Rockville-Gaithersburg offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. The business-friendly Hilton Garden Inn Rockville-Gaithersburg also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast daily.
Hilton Garden Inn Rockville-Gaithersburg has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 7.95 to 10.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.95 to 10.95 per person
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Rockville-Gaithersburg
Hilton Garden Inn Rockville-Gaithersburg
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville
Hilton Garden Inn Rockville-Gaithersburg Hotel
Hilton Garden Inn Rockville Gaithersburg
Hilton Garn Rockville Gaither
Hilton Rockville Gaithersburg
Hilton Garden Inn Rockville-Gaithersburg Hotel
Hilton Garden Inn Rockville-Gaithersburg Rockville
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville

Hilton Garden Inn Rockville-Gaithersburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Srisailas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Jodie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was a nightmare made of uncomfortable beds, dirty showers with broken glass doors and cold water only, scratchy towels, a bed cover that caused painful skin reactions, and visible dirt throughout. This is more of a road side motel than a 3 star hotel. Save your money and go literally anywhere else in the area.
Stayed 3 nights in Jan 2025

6/10 Okay

Selamawit

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Cold getaway

Me and my family decided to get away for the cold weekend, pool and stay warm in the Jacuzzi but after we got there, they told us the heat and Jacuzzi is not working and they were going to fix it but nobody did. I was disappointed my kids, didn’t get to enjoy the pool and Jacuzzi. The room was ok.
Stayed 2 nights in Jan 2025

4/10 Poor

Ronda

Business traveller
Disliked: Staff & service, room comfort

Not up to Par!

I often stay at the Hilton Garden in on Shady Grove because I work across the street, but live quite a distance away. When bad weather or impending deadlines require me to stay overnight in Rockville, this location has always been my first choice. This time, I stayed due to a snow storm. I booked through Hotels.com for one night, but needed to extend my stay. I was told that I would have to check out in the morning, take everything with me, and check back in later in the day (assuming space was available). This was very inconvenient, especially with the snow. Nonetheless, I checked out, took my stuff with me, and checked back in later the same day. On the second night, the room was cold. I turned up the heat and the room began to warm up. About 2:00 AM, I woke up freezing. The thermostat said "71" so I bumped it up to "74". At 4:30 AM, the thermostat said "74" but was still freezing. I was told to use the thermostat on the wall instead of the window thermostat. I bumped both of them up to "77" but still woke up at 6:00 AM in a freezing room. When I checked out, I reported this to the clerk and was told that they would put in a maintenance request, but that I was probably using the wrong controls. The hotel was not as clean as usual, but given the snow storm I can understand - it was really messy outside. While I like staying as close to work as possible, when I have to, I plan to try out some of the other local hotels the next time I need to stay in town.
Stayed 2 nights in Jan 2025

10/10 Excellent

Erika

Business traveller
Liked: Amenities, property conditions & facilities
First snow day of the year and I work across the street at the hospital...I was able to get a room at the lat minute and was able to rest good and go back to work the next day safely.
Stayed 1 night in Jan 2025

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very satisfying when I get there!
Stayed 1 night in Jan 2025

10/10 Excellent

Rachana

Liked: Cleanliness, staff & service, property conditions & facilities
I would have preferred to get a room that was on a higher floor. They started with offering one on the first floor, then when I requested they changed to 3rd floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary-Ann

Stayed 1 night in Dec 2024

6/10 Okay

Nibia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed

The stay was disappointing because of the lack of hot water in bathroom, both vanity and very little in shower. I notified front desk the first night and was told that a technician would come to room and no one ever arrived. There was no follow to my complaint. Upon checking out I mentioned my disappointment.
Stayed 3 nights in Dec 2024

6/10 Okay

Rachel

Stayed 3 nights in Dec 2024

8/10 Good

Beth

Travelled with family
A lot of noice around 6:00 in the morning
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Lora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a good experience. Room was clean and beds comfortable. Oddly, there was no closet nor other options for hanging coats or clothes.??? Breakfast buffet had basic options. Good scrambled eggs and bacon but subpar coffee. All personnel were pleasant and helpful. Would return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Junghwan, Leonia

Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Nov 2024

10/10 Excellent

OLUFOLAKE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff especially were nice especially the restuarant staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and the quality is consistent. Very close to dining and a park nearby for running.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay

The hotel was beautiful! Everything was nice &’clean, the day staff was very nice. The night staff with all of the tattoos was not especially friendly. The older lady was though, she definitely made up for everything. The only thing disappointing was the breakfast was not included. It was good though. Also kind of annoying the pool staff seemed to wait until a busy period everyday to put chemicals in the pool, I was wondering why they couldn’t do it after the pool closed. Anyway, the cleaning staff was wonderful, very nice staff all around. Loved the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Stayed 1 night in Oct 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and location. Easy drive to any where you want to go. Quiet rooms and friendly and helpful staff. Will stay again when in i travel there again
Stayed 4 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for when I caught Expedia in a lie. When I booked my room they said they only had one or two rooms left. Well I’m here and half of the hotel is empty. Plus Expedia over charged me for one night $400 to stay at a Hilton garden inn. Expedia needs to make this right and make me one heck of a compensation or I’m going to delete my account and book through one of your competitors. Look at my travel history with Expedia. Do you want to lose me as a customer?
Stayed 1 night in Nov 2024