6/10 – Okay
KATE S.
12. Jan. 2025
Beautiful View, but Disappointing Experience
I had high hopes for this property, especially since I grew up visiting Big Bear. After losing my husband 7 years ago, I wanted to create new memories while celebrating my birthday. The pictures of the house were stunning, and the view truly lived up to the expectations—it was pristine and lovely.However, my experience was marred by a few significant issues. I was assured that Big Bear is very pet-friendly, but I quickly discovered that dining options were limited for those with pets. We spent much of the morning calling restaurants, only to find that most did not allow pets or had closed patios. Eventually, we found one with a heated patio, but it was still quite cold outside.Inside the house, things were not as impressive as I had hoped. While the view was breathtaking, the interior didn’t match the photos, and the bedrooms were just okay. The most disappointing aspect was the lukewarm shower. Despite reaching out to the host about the hot water issue, we found that it remained lukewarm throughout our stay. After a long day in the snow, a hot shower would have been a much-appreciated comfort.Additionally, our journey from San Diego took about 5 hours due to traffic. I was hopeful that a late check-out at noon would be possible, but I was informed that another group was arriving that day. I understand the need for turnover, but with check-in at 4 PM, I wondered if a little flexibility could have been offered.
KATE S.
Aufenthalt von 2 Nächten im Januar 2025