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NH Bilbao Deusto

3.0 star property

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Photo gallery for NH Bilbao Deusto

Property entrance
Lobby
Standard Room | Minibar, in-room safe, desk, blackout curtains
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Air conditioning
  • Parking available

Explore the area

Map
Francisco Macia 9, Bilbao, Vizcaya, 48014
  • Guggenheim Museum Bilbao
    ‪12 min walk‬
  • Plaza Moyua
    ‪14 min walk‬
  • San Mames Stadium
    ‪16 min walk‬
  • Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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The price is CHF 148
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includes taxes & fees
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About this property

NH Bilbao Deusto

Hotel with a conference centre, near Guggenheim Museum Bilbao
Along with a restaurant, this smoke-free hotel has a conference centre and self parking. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
NH Bilbao Deusto offers 70 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at NH Bilbao Deusto. During your stay, you're just a quick walk from Bay of Biscay. Features include free WiFi in public areas, plus a restaurant and a conference centre.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 5-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
  • Cats and dogs welcome for a fee
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly NH Bilbao Deusto. For a fee, parking is available.

This 3-star Bilbao hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 5 AM to 10:30 AM.
NH Bilbao Deusto has a restaurant on site.
Room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 17.60 per day)

Food and drink

  • Daily buffet breakfast available 5 AM to 10:30 AM for a fee: EUR 13 to 32 per person
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 22.47 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self-parking fee: EUR 17.60 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 22.47 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Bilbao Deusto Hotel
Deusto Hotel
NH Bilbao Deusto
NH Bilbao Deusto Hotel
Nh Hotels Bilbao
NH Bilbao Deusto Bilbao
NH Bilbao Deusto Hotel Bilbao

NH Bilbao Deusto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 193 out of 425 reviews
Rating 8 - Good. 169 out of 425 reviews
Rating 6 - Okay. 45 out of 425 reviews
Rating 4 - Poor. 11 out of 425 reviews
Rating 2 - Terrible. 7 out of 425 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ben

Stayed 1 night in Apr 2025

4/10 Poor

Robert, Beaverton

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I arrived at the Bilbao hotel and It was 20 degrees outside and 25 degrees in my room. I asked about the air conditioning, which was not working. I spoke to several staff about this. Feedback I received from various employees; - Lots of visitors have been complaing for a couple weeks about this. The owner has been made aware of these complaints. - The owner has known about the complaints for a couple weeks. He's cheap and hasn't wanted to turn it on because of the cost. - Many complaints have been passed on to the owner over the last couple weeks. - I will pass your complaint on to the owner. So sorry, I have been trying to get him to authorize activating the air conditioning for a couple of weeks now. So, today I was informed it would be working by end of day. Well, they activated the air conditioning, but it was not working in my room! I was very unhappy about the air conditioning not working and had a miserable night trying to sleep with the high temperature in my room. Regarding noise and dirt, it was due to heavy construction outside the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best buffet spreads we have ever seen. I like the underground garage too
Stayed 3 nights in Mar 2025

10/10 Excellent

moris, Lake Worth

Liked: Cleanliness, amenities, property conditions & facilities
Great location and easy access
Stayed 3 nights in Mar 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and good enough for business or vacations .
Stayed 3 nights in Feb 2025

8/10 Good

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Grate place near the Guggenheim Museum
Stayed 1 night in Oct 2024

10/10 Excellent

yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel and staff

was one of the best stays, hands down!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Everything was great. The only suggestion would be tea/coffee making facility in the room.
Stayed 7 nights in Oct 2024

10/10 Excellent

CARLOS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel, and is very much worth it. The location is very convenient to explore the city, the area is nice and close to the main highways and the city center. Staff are amazing, in particular our friend Felix. They give you the best tips and advise on where to visit and eat. The rooms are modern, very comfortable and spacious. Will definitely return!
Stayed 2 nights in Aug 2024

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felix at the desk was extremely helpful and friendly. We could not get the room as cool as we would like.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nigel

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mits

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice breakfast, clean rooms. Paid underground hotel parking, and good location. Carrying luggage from ground floor to an elevator is an issue as the elevator is on half a floor below the ground floor, so you have to carry luggage down a few steps, which is inconvenient. Great hotel, staff and location overall.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Short walk to the Guggenheim museum. shopping Mall nearby.
Stayed 2 nights in Aug 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fine hotel in Bilbao. Rooms are very small. Had trouble putting both of our suitcases in places where they were not in the way at night. Hotel was very clean and staff was friendly. There are hotels with better locations but we enjoyed our stay there
Stayed 1 night in Aug 2024

6/10 Okay

Carlos, Panama

Travelled with partner
Liked: Cleanliness, staff & service
Overall a very good hotel at a convenient location, with street parking. We had problems with Wi-Fi coverage and A/C system
Stayed 6 nights in Aug 2024

10/10 Excellent

jorge

Stayed 5 nights in Aug 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility
Stayed 2 nights in Aug 2024

8/10 Good

Chudamani

Stayed 1 night in Aug 2024

8/10 Good

Chudamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and friendly. You can walk everywhere from hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024