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Best Western Gardendale

2.5 star property

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Photo gallery for Best Western Gardendale

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Free daily full breakfast
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
842 Thompson St, Gardendale, AL, 35071
  • Birmingham Jefferson Convention Complex
    ‪13 min drive‬
  • University of Alabama at Birmingham
    ‪16 min drive‬
  • UAB Hospital
    ‪16 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Gardendale

Hotel in Gardendale with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
Best Western Gardendale offers 29 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Gardendale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Gardendale. During your stay, you'll be close to Black Creek Bark Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a computer
  • On-site recreation includes a gym
  • 13 minutes by car from Birmingham Jefferson Convention Complex and 15 minutes from UAB Hospital
Best Western Gardendale offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Best Western Gardendale also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Gardendale hotel is smoke free.

Guests are served a free full breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.
  • Up to 4 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gardendale
Best Western Plus Gardendale
Best Western Plus Hotel Gardendale
Best Western Plus Gardendale Hotel
Best Western Gardendale Hotel
Best Western Gardendale Hotel
Best Western Gardendale Gardendale
Best Western Gardendale Hotel Gardendale

Best Western Gardendale Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 395 out of 879 reviews
Rating 8 - Good. 272 out of 879 reviews
Rating 6 - Okay. 120 out of 879 reviews
Rating 4 - Poor. 52 out of 879 reviews
Rating 2 - Terrible. 40 out of 879 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly upon check-in. The room was clean and well kept. Very convenient to the interstate, restaurants, and shopping. Close to Birmingham, but far enough away from the city traffic.
Stayed 1 night in Feb 2025

2/10 Terrible

Charlie

Stayed 1 night in Jan 2025

8/10 Good

Taiwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Started off shaky... ended really well.

I booked this hotel because it had very good reviews. My family and I arrived around 10 at night because we were driving in from out of state. My son had a track meet early the next morning, and we were really tired after the drive. First, upon entering the hotel, well when I attempted to enter, the first set of automatic doors was stuck. They would not open. Another patron had to pry the doors open for me. Secondly, there was no one at the front desk; no bell or anything to alert staff if someone needed assistance. I thought maybe the person stepped away for a moment and would be back shortly. After watching myself on the surveillance screen for about 8 minutes, I decided to call the hotel to see if someone would appear. After about the tenth ring, a gentleman emerged from I don't know where, and I was finally able to check in. He was nice, and everything after that was a pleasant experience. The room was comfortable and breakfast was good. Our bed was made when we returned from the meet (my son had his belongings on his bed, so I understand why it wasn't made), the garbage was changed, and the towels were refreshed. Despite a couple of snafus in the beginning, I'd stay here again (hopefully the doors will work by then 🙂).
Stayed 2 nights in Feb 2025

6/10 Okay

James

Liked: Cleanliness
The tv would not turn on. The MOD. I attempted to call the front desk, but the room phone was inop. I went to the lobby and advised him of the issues. He came and got the television working after monkeying around with the plug. ( I experienced the same issue the next morning). I asked for instructions on how to operate the remote. None were available in the room, but I could get them at the front desk. I stated that it would be better in the room. He just shrugged his shoulders. He was able to get everything working after about 30 minutes, but on questioning about the tv, he said that they probably would not replace it. I’ll not be back there again.
Stayed 1 night in Feb 2025

6/10 Okay

Kimberly, Ellisville

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Staff was rude, charged myself and another guest twice for the same night. Broken door handles and the door to the room was crooked. It scraped along the floor when you tried to open it. The “jacuzzi” was in ill repair and dirty. For what we paid, we could have had a nicer property in a much more convenient area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and the friendly staff was a bonus.
Stayed 1 night in Feb 2025

2/10 Terrible

Joseph

Stayed 2 nights in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a very convenient hotel easy off and on the highway.
Stayed 1 night in Jan 2025

2/10 Terrible

Whitney

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet was very smelly, door was broke on the outside of room like someone had once tried to break into it. Didn’t stay. Couldn’t handle the smell
Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa, Fairfield

Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly, and the room is bright, comfy, and clean. It’s right off the interstate, and we’re close to lots of dining options.
Stayed 1 night in Jan 2025

8/10 Good

Samuel

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Allen

Front desk had not processed an Expedia Cancellation when we arrived. Had the email where indeed it was cancelled, front desk clerk had to call her manager to get approval to make the cancellation. Then she finally checked us into our rooms. This was the first time at a Best Western, will be really hard pressed to book again.
Stayed 1 night in Jan 2025

10/10 Excellent

Brendan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Brittany

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant was very friendly. The rooms are very spacious and the beds are comfortable. The breakfast was perfect for a quick meal before our drive
Stayed 1 night in Jan 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

It was great for the price and location near I 65
Stayed 1 night in Jan 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great except for the light outside shining in through the thin curtains. Kind of hard to sleep but other than that it was a great place to stay and the breakfast was awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part was it didn't have unnecessary lights and windows that kept you from sleeping and the water pressure and shower head for my husband was to die for .
Stayed 1 night in Dec 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept great. Nice bed. Quiet. Recommend
Stayed 1 night in Dec 2024

6/10 Okay

BRITT

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Rodney

Travelled with family
Liked: Staff & service, amenities
Everything was great except the carpet looked dirty.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles, Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in, Smiley was very helpful! I made a mistake when booking my stay, and Smiley was very patient and kind in helping to fix the issue!
Stayed 1 night in Dec 2024