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3,9 sur 5
Bien !
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"I tried to ring room service on many occasions all day for one day and there was no answer. I rang through to reception and was put through,Still no a ... " Plus

Par un voyageur vérifié, le Mon 28 Oct 2019

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Chambre Standard, 2 lits une place

Nombre de lits 2 lits 1 place Occupation maximale 2 max.

Chambre Standard, 1 lit double et 1 canapé-lit

Nombre de lits 1 lit double Occupation maximale 4 max.

Chambre Standard

Nombre de lits 1 lit 1 place Occupation maximale 2 max.

Chambre Premium, 1 lit double

Nombre de lits 1 lit double Occupation maximale 2 max.

Chambre Standard, 2 lits une place, accessible aux personnes à mobilité réduite

Nombre de lits 2 lits 1 place Occupation maximale 2 max.

Chambre Standard, 1 lit une place

Nombre de lits 1 lit 1 place Occupation maximale 1 max.

Note de Holiday Inn Birmingham M6 Jct7, an IHG Hotel basée sur 18 avis vérifiés

Résumé de l’avis
3,9 sur 5 4.0 sur 5.0
Propreté de la chambre 4.0 sur 5.0
Services et personnel 4.5 sur 5.0
Confort de la chambre 4.0 sur 5.0
État de l’hôtel 4.0 sur 5.0

Avis voyageurs sur l’hébergement Holiday Inn Birmingham M6 Jct7, an IHG Hotel

Tout le monde (10) Couples (2) Famille (3) Autre (1) Amis (2)
3 sur 5
I tried to ring room service on many occasions all day for one day and there was no answer. I rang through to reception and was put through,Still no answer. Then I was not able to get through to reception or any service. I found this unhelpful and inconvenient.

Publié par le 28 oct. 2019

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Commentaire laissé par : la direction de l’hôtel

5 nov. 2019 par p

Thank you for your information regarding your experience at the Holiday Inn Birmingham M6 J7. I can see how important this is to you and I am sorry to learn that you did not receive a reply. This is certainly not our usual levels of customer care and standards. Your feedback is taken seriously and will allow us to investigate internally as this is unacceptable. We do hope that we have the opportunity to welcome you back again despite your disappointment. Kindest regards Guest Relations

5 sur 5

Publié par le 12 sept. 2019

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Commentaire laissé par : la direction de l’hôtel

17 sept. 2019 par p

Thank you for your 5 Star Review which we appreciate and pleased that you enjoyed your stay. I was pleased that the team were able to make your stay so comfortable and you enjoyed your time at the hotel as all information is useful to us and taken seriously. I will ensure that the team are aware as they will be encouraged. We hope that you had the chance to experienced and enjoy our extensive ‘facelift’ of our public open lobby and food and beverage areas. We have now completed phase 2 with our additional bar, events and reception area which will greatly improve our product. Kindest regards Guest Relations

5 sur 5
The rooms and the whole property is great. Highly Recommended

Publié par le 4 août 2019

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Commentaire laissé par : la direction de l’hôtel

12 août 2019 par p

As a team we were delighted to receive your review. It is always encouraging to know that you enjoyed our hospitality and we are delivering the service and quality our guest’s rightly deserve. We hope that you had the chance to experience and enjoy our extensive investment’ of our public open lobby and food and beverage areas, which is now complete and has greatly improved our product. We look forward to welcoming you again in the near future Thank you once again.

4 sur 5
Good location beside the motorway and convenient for our journey

Publié par le 20 juil. 2019

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Commentaire laissé par : la direction de l’hôtel

22 juil. 2019 par p

I was pleased that you found our location convenient and our team the team were able to make your stay so comfortable and you enjoyed your time at the hotel as all information is useful to us and taken seriously. I will ensure that the team are aware as they will be encouraged. We hope that you had the chance to experienced and enjoy our extensive ‘facelift’ of our public open lobby and food and beverage areas. We have now completed phase 2 with our additional bar, events and reception area which will greatly improve our product.

4 sur 5

Publié par le 30 juin 2019

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Commentaire laissé par : la direction de l’hôtel

2 juil. 2019 par p

I was pleased that the team were able to make your stay so comfortable and you enjoyed your time at the hotel as all information is useful to us and taken seriously. I will ensure that the team are aware as they will be encouraged. We hope that you had the chance to experienced and enjoy our extensive ‘facelift’ of our public open lobby and food and beverage areas. We have now completed phase 2 with our additional bar, events and reception area which will greatly improve our product.

5 sur 5

Publié par le 8 juin 2019

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Commentaire laissé par : la direction de l’hôtel

17 juin 2019 par p

Thank you for your 4 Star Review which we appreciate and pleased that you enjoyed your stay. We hope that you had the chance to experienced and enjoy our extensive ‘facelift’ of our public open lobby and food and beverage areas. We have now completed phase 2 with our additional bar, events and reception area which will greatly improve our product. Kindest regards Guest Relations

4 sur 5
Good service however it would have been better if staff take guest to booked room as we got lost looking for allocated room

Publié par le 5 nov. 2018

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Commentaire laissé par : la direction de l’hôtel

8 nov. 2018 par pa

Thank you for taking the time to give us your comments and feedback. I was pleased that the team were able to make your stay so comfortable and you enjoyed your time at the hotel as all information is useful to us and taken seriously. I will ensure that the team are aware as they will be encouraged and we hope to welcome you back in the future.

3 sur 5

Nice hotel

A few things when we arrived. We paid for a room for 3 adults and a 14 year old which it allowed us to book but when we arrived there was no way these occupants could sleep in the room as the beds are small. I spoke to reception and they were understanding amd a lady named christine kindly gave us another complimentary single room. Also we thought there would be a fridge but turns out that is only for the executive room. Overall we ended up satisfied although probably wouldnt stay again. Pros good and helpful staff... cons beds small and website slightly misleading.

Publié par le 10 août 2017

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3 sur 5

Cosy clean hotel second to none!!

Pros: Friendliness of staff and the home from home feel,super soft bed and quality leisure facilities.
Cons: I would like to see some ethnic/black people's shampoo and conditioner. body lotion also offered as an alternative in rooms too.
Location: lots of road improvements and closed roads was annoying for a journey into walsall which should not have taken 3 hours..only attended a conference.
I stayed in this hotel (M6 J7) for the weekend with my 11yr old son and friends...The staff was very warm and friendly right from the reception desk to the facilities desk (swimming pool area)...However my only complaint if any is the cleaners did not speak much english or understand it , but I was able to communicate via hand gestures, hard work but doable..My son on the other hand found it very amusing but soon stopped laughing when there was no junk food on the hotel breakfast area...as well as seasonings other than salt and pepper. I WILL be staying there again in the future as my stay was very comfortable, however my son and friends would like to see more children friendly breakfast like choice of smoothies made from scratch may be replacing one of the other regular juices in the self service area ...and in the pool toys to use/hire like inflatables (big dino or nessy sit and paddle) within a time slot as this may not suit all. GREAT TIME TO GET A MEMBERSHIP.

Publié par de West Yorkshire, le 2 avr. 2017

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4 sur 5

Lovely facilities

Very nice stay, comfortable room. Lovely food in the restaurant and nice clean pool area.

Publié par de Manchester, le 27 mars 2017

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.