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Mercure Birmingham West Hotel

4.0 star property

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Photo gallery for Mercure Birmingham West Hotel

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Standard Room, 1 Double Bed (Compact) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar

Explore the area

Map
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU
  • Utilita Arena Birmingham
    ‪9 min drive‬
  • Black Country Living Museum
    ‪10 min drive‬
  • Bullring & Grand Central
    ‪13 min drive‬
  • Birmingham (BHX)
    ‪38 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Single Beds

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Compact)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Compact)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Birmingham - Oldbury by IHG

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1081)
The price is CHF 110
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Holiday Inn Express Birmingham - Oldbury by IHG

About this property

Mercure Birmingham West Hotel

Suburban hotel with full-service spa and health club
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Birmingham West Hotel offers 168 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 21-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This West Bromwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool or health club without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Mercure Birmingham West Hotel. During your stay, you're just a quick walk from Sandwell Valley Country Park. Free WiFi in public areas, a full-service spa and an indoor pool are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Restaurant 1896
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, massages or body scrubs at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from The Hawthorns and 9 minutes from Utilita Arena Birmingham
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Mercure Birmingham West Hotel offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 15 meeting rooms and coworking spaces. Event space at this hotel measures 1916 square feet (178 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Birmingham West Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star West Bromwich hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Restaurant 1896 – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Lounge Bar – This bar specialises in British cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Languages

English, French, Latvian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Restaurant 1896

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • 15 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per accommodation, per day
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16 for adults and from GBP 8 for children
  • Self-parking fee: GBP 7.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)

Mercure Birmingham West Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 337 out of 716 reviews
Rating 8 - Good. 201 out of 716 reviews
Rating 6 - Okay. 91 out of 716 reviews
Rating 4 - Poor. 43 out of 716 reviews
Rating 2 - Terrible. 44 out of 716 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Stayed 1 night in Dec 2024

10/10 Excellent

Shahzad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean hotel. Easy to find, very convenient. Comfy beds, plenty of hot water and an absolutely excellent breakfast. Miserable chap on check in, and a shame there's an extra charge for parking.... its not the sort of place you can walk to, so surely most people bring a car?!
Stayed 1 night in Dec 2024

10/10 Excellent

Vitarosa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Javed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice - decent, clean and comfortable
Excellent for a short break, includes a decent spa and swimming pool. Convenient location to central and surrounding areas of Birmingham. All very good, changing room needs a refurbishment.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

8/10 Good

Blessing

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay
World class facilities and professional staff.
Stayed 1 night in Dec 2024

8/10 Good

Deb

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good stay
Lovely hotel, warm and welcoming, great restaurant, good sized rooms, clean bathrooms. No sanitary bags in bathroom or bin liners in bins. Error message in heating due to storm damage but the hotel didn’t advise me of this. I rang to see if it could be looked at and they said they were waiting for parts but would bring a heater… which they did not.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb customer experience. Great rooms and exceptional staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
One night stay for business. Staff were welcoming, room was warm and clean and the food in the restaurant was very good.
Stayed 1 night in Nov 2024

8/10 Good

Graham

Stayed 1 night in Dec 2024

10/10 Excellent

Vincent

Stayed 1 night in Dec 2024

10/10 Excellent

andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 4 nights in Aug 2024

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Glyn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
We visited only for one night but we were warm and comfortable in a very clean twin room. Nothing fancy about it, just good value for money. We did not visit the restaurant but were told the breakfast was £12/head which sounded reasonable. There is a £7 charge for car-parking which we were not aware of before arriving so we asked staff to make this information more visible when booking.
Stayed 1 night in Dec 2024

10/10 Excellent

Anoop

Stayed 5 nights in Dec 2024

8/10 Good

Carlton

Stayed 1 night in Dec 2024

10/10 Excellent

Kelly-Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Expedia’s timings/distance to attractions is not very accurate, Example we were going to see a show at the utilia expedia said 9mins drive from hotel, it was actually over 20 minutes away.
Stayed 1 night in Dec 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

richie

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Could be better
The stay was ok ..byt not enough blanket in room...shouldnhave mofe choice of teas in the room ..behind the tv was FULL OF DUST SO you can just imagine how much crap you are inhalering ... i pay £54 for one night but needed a extra night day after which cost £74 ..woukd i pay that again ? No
Stayed 1 night in Dec 2024

10/10 Excellent

Kaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed for price
Stayed 2 nights in Dec 2024