The Arden Hotel & Leisure Club

3.0 star property

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Photo gallery for The Arden Hotel & Leisure Club

Front of property – evening/night
View from property
Indoor pool
Reception
Triple Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub

Explore the area

Map
Coventry Road, Bickenhill, Solihull, England, B92 0EH
  • Resorts World Birmingham
    ‪3 min walk‬
  • The Bear Grylls Adventure
    ‪8 min walk‬
  • National Exhibition Centre
    ‪8 min walk‬
  • Birmingham (BHX)
    ‪15 min walk‬

Room options

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

The Arden Hotel & Leisure Club

Family-friendly hotel connected to the convention centre in Solihull with free parking
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
The Arden Hotel & Leisure Club offers 216 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Arden Hotel & Leisure Club's great location. During your stay, you'll be connected to the convention centre and within walking distance of National Exhibition Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests love the breakfast and restaurant
  • 13 minutes by foot from National Exhibition Centre and a 2-minute drive from Resorts World Birmingham
  • Pets welcome for a fee (restrictions apply)
The Arden Hotel & Leisure Club offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A fitness centre, a terrace, and an arcade/games room are also featured at the family-friendly The Arden Hotel & Leisure Club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Solihull hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Burgundy Restaurant – This restaurant only serves dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burgundy Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1965
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 60

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 4 January:
  • Dining venue
The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.00 per person
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 60 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Arden Hotel & Leisure Club
Arden Hotel & Leisure Club Solihull
Arden Hotel Leisure Club
Arden Leisure
Arden Leisure Club
Arden Leisure Club Solihull
Arden Leisure Hotel
Arden Hotel Leisure Club Solihull
The Arden & Leisure Solihull
The Arden Hotel & Leisure Club Hotel
The Arden Hotel & Leisure Club Solihull
The Arden Hotel & Leisure Club Hotel Solihull

The Arden Hotel & Leisure Club Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 611 out of 1252 reviews
Rating 8 - Good. 413 out of 1252 reviews
Rating 6 - Okay. 136 out of 1252 reviews
Rating 4 - Poor. 46 out of 1252 reviews
Rating 2 - Terrible. 46 out of 1252 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bruce

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

David

Disliked: Property conditions & facilities

Mediocre stay

Plenty of parking close to the hotel, check in was nice and easy, paid for the breakfast £15 as it wasn’t included when I made the reservation. Unfortunately in my opinion the room furniture and decoration was very dated, curtains were worn with a hole in one of them. Breakfast was in the restaurant which is adjacent to the lobby with no separating door or wall. The food on offer (which is self service) was mediocre at best, not what I expected, had it been explained that breakfast was a buffet style I wouldn’t have paid the extra £15 when I checked in. Overall behind the bright entrance and lobby I felt that the whole building was showing signs of wear and tear and could do with a good refresh.
Stayed 1 night in Mar 2025

8/10 Good

Gareth

Travelled with partner
Liked: Cleanliness, staff & service
Gym pool sauna bar
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Property conditions & facilities

Great little find

Good value for money. Handy for NEC Bedroom dated but what we paid for and the time spent in it didn’t matter. Lovely gym & pool
Stayed 1 night in Mar 2025

8/10 Good

perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, room comfort

Equine Show

Business trip whilst at the NEC on the Equine Show stayed 2 nights
Stayed 2 nights in Feb 2025

2/10 Terrible

Lee

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah, St Martins

Stayed 1 night in Nov 2024

6/10 Okay

Peter

Business traveller
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Free parking with plenty of spots, lovely staff, room was a little dated in some areas but very clean and shower/amenities were spot on.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for NEC. Large hotel rooms adequate but very poor breakfast. Evening meal was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasantly surprised! Definitely recommend

Lovely Hotel, very pleasantly surprise. Standard double room with King Size Bed, very clean & comfortable with everything you needed for an overnight stay. Lovely meal in the hotel restaurant and drinks afterwards in the bar. All staff from checkin to checkout were very friendly and helpful. The Gym, pool, sauna, steam room, jacuzzi and changing facilities were all of a great standard. I would definitely recommend this hotel.
Stayed 1 night in Feb 2025

6/10 Okay

sharon

Liked: Staff & service

Noisy guests,no disabled parking and room key issu

No disabled parking as 6 spaces available were full so had to park on the rock covered gravel on the overspill car park which also had steps- not good as really uneven. Staff were really trying to be helpful but room card didn’t work so had to go all the way back to reception to fix it. Ordered food to the room and the tray wasn’t cleared from outside causing drunk guests from other rooms to mess about with the tray banging it and throwing the condiment tray all over the hallway(around 10-15 sachets) Very noisy drunken guests feom the bar.As I was in the room alone until my carer returned from the gig which I was looking forward too it was not an enjoyable stay.I had looked forward to a peaceful stay whilst keeping my independence for a couple of hours but this was not the case.
Stayed 1 night in Feb 2025

8/10 Good

Miss R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a trip to the NEC

Had a lovely night at The Arden, staff were friendly and welcoming. The room was very clean as was most of the hotel. We used the leisure club and the jacuzzi water was quite off colour which was a little off putting as we didnt notice until after the bubbles stopped. Was ideally situated for the NEC and although right by the airport the noise from planes was minimal. Breakfast was very nice and a great selection to choose from. Overall a great stay and I'm sure we will be back in future.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort

Great for gigs

Stayed overnight for a concert at the BPpulse live arena, easy walk across to the venue, free car park at hotel. Stay all friendly and helpful, nice bar and the food was great too.
Stayed 1 night in Feb 2025

4/10 Poor

Kajal

Business traveller
Disliked: Cleanliness, property conditions & facilities
found the spa area very dirty and the room service menu limited
Stayed 1 night in Feb 2025

8/10 Good

Melanie, Pwllheli

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to the NEC. Hotel and rooms had all you needed for a overnight stay, comfy bed, decent size room/bathroom/clean. Was able to park earlier than check in time for a small charge, rest of the stay had free parking. Staff were brilliant couldn't do enough. Thank you would definitely stay/recommend
Stayed 1 night in Feb 2025

6/10 Okay

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Food was good but a lot of marks around room and in halls entrance to hotel parking very tricky looking out at brick wall
Stayed 1 night in Feb 2025

10/10 Excellent

Liza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay for the venue we needed. Easy to get too. Lovely room, plenty of coffee and Tea. Only moan would be the shower screen not doing what it should do. Amazing power shower but water all over the floor. Apart from that all was perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on reception were professional, knowledgeable and friendly. Check-in was easy. Nice bar area to socialise, breakfast was good value. Lots of staff on hand
Stayed 1 night in Feb 2025

10/10 Excellent

Krzysztof

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025