8/10 Good
dontguess
5 Dec 2024
Liked: Cleanliness, staff & service, amenities
Things I liked:
It’s a large resort with 3 swimming pools. Really nice views. The people are very friendly. Lots of different sculptures everywhere. Delicious Balinese food.
Issues:
Couldn’t take a normal shower. They upgraded me to a large room that was not listed online when I arrived. However, I found out the water in the shower couldn’t get hot in the first night. So I moved to the deluxe double room (which I originally booked) the next day. Although the water can get hot in this new room, it can’t maintain a stable temperature and pressure. I mentioned this the next day when they asked me about the new room. I was told someone will come and check it. Not sure if they did check it in my absence. But the poor shower condition remained throughout my stay. I hypothesised that the unstable water temperature was due to others in the building using hot water at the same time. So I tried a different shower time each night, ranging from about 7pm to 11pm. The water temperature fluctuates no matter when I take the shower. It is a lovely place overall, but taking shower is a basic need. So I wouldn’t recommend unless they fix the shower.
Another minor problem is there are locals burning something nearby everyday, which you can smell from many places in the resort (e.g. pools and restaurants).
It’s a bit inconvenient if you don’t use WhatsApp, but the staffs in the restaurant are very helpful, I can always ask them for help.
dontguess
Stayed 7 nights in Nov 2024