6/10 – Okay
Susan, Wylie
Mit der Familie gereist
11. Jan. 2025
Gut: Sauberkeit
We have stayed at the property several times through the past 10 years. This time wasn't as good as past times. We were notified by phone earlier in the day on the day we were to arrive that the elevators weren't working and given the choice to stay or not with free cancellation. We kept the reservation only because we had already paid through Expedia and didn't want the hassle of trying to figure that part out when we were traveling and didn't have time to find another hotel. First floor rooms would have been our first choice, but we were at least able to get 2 second floor rooms. The biggest inconvenience was having to go to the stairs at the end of the first floor hallway and carry the luggage up. Then go half way down the second floor hall to get to our rooms. Check-in was ok, but I've had better experiences in the past and the employee was coughing quite a bit when handling the cards. Later in the evening when we returned my key wasn't working so I had to wave at the employee sitting in the lounge area to open the door.The rooms were fine and clean. Aside from being out of syrup the breakfast was good.
Susan
Aufenthalt von 1 Nacht im Dezember 2024