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Best Western Pontiac Inn

2.5 star property

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Photo gallery for Best Western Pontiac Inn

Desk, iron/ironing board, free cots/infant beds, rollaway beds
Reception
Designer toiletries, hair dryer, towels, soap
Indoor pool
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
1821 W Reynolds St, Pontiac, IL, 61764
  • OSF Saint James - John W. Albrecht Medical Center
    ‪18 min walk‬
  • International Wall Dog Mural and Sign Art Museum
    ‪4 min drive‬
  • Pontiac-Oakland Automobile Museum
    ‪4 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

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Exterior

Quality Inn Pontiac

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (342)
The price is CHF 80
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Quality Inn Pontiac

About this property

Best Western Pontiac Inn

Hotel in Pontiac with free breakfast and fitness centre
An indoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site.
Best Western Pontiac Inn offers 57 accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Pontiac Inn. During your stay, you'll be within walking distance of OSF Saint James - John W. Albrecht Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre and a vending machine
  • On-site recreation includes a gym
  • Just a 2-minute drive from OSF Saint James - John W. Albrecht Medical Center and a few minutes from Pontiac-Oakland Automobile Museum
  • Dogs welcome for a fee (restrictions apply)
Best Western Pontiac Inn offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. Free self parking is available.

This Pontiac hotel is smoke free.

Guests are served a free full breakfast daily from 5:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a one-time cleaning fee of USD 150 and a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per day plus a one-off USD 150 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Pontiac
BEST WESTERN Pontiac Inn
Pontiac Inn
Comfort Inn Pontiac
Pontiac Comfort Inn
Best Western Pontiac Inn Hotel
Best Western Pontiac Inn Pontiac
Best Western Pontiac Inn Hotel Pontiac

Best Western Pontiac Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 256 out of 557 reviews
Rating 8 - Good. 201 out of 557 reviews
Rating 6 - Okay. 67 out of 557 reviews
Rating 4 - Poor. 19 out of 557 reviews
Rating 2 - Terrible. 14 out of 557 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle, Battle Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and girl at desk was very nice. Room was good
Stayed 1 night in Nov 2024

10/10 Excellent

Dansby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room
Good room.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 2 nights in Oct 2024

6/10 Okay

Kerin, Glen Allen

The hotel was not that clean. Breakfast is limited. Not the best. I’d stay at the Hampton but there were no vacancies.
Stayed 1 night in Oct 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was offered a pet room, which I thought would be fine because I have a dog and cat at home, but there was a definite “pet” smell to the room. I was already so tired, I didn’t ask to move rooms but it might be something others might want to avoid
Stayed 1 night in Oct 2024

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very uncomfortable with how the male staff treated the female staff. The female staff member was trying to help with a situation with my reservation the male manager came in, shushed the female employee when she tried to help, it was really unprofessional and I felt horrible for her, she was the only person actually helping the situation and her boss just came in, made a mess and treated his staff poorly.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient, quiet and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Lois

Stayed 1 night in Sep 2024

2/10 Terrible

richard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They screwed my reservation so I took it in stride and offered to pay for an upgrade to what I originally had reserved. The night manager/ housekeeper say she couldn't upgrade reservations mass by Expedia even though I was willing to pay cash for the difference. The room I had asked for was available and the hotel was less than half full. The breakfast sucked with powdered eggs and a faulty waffle maker. Bad bacon.
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, room was good but bed was hard. Woke up a few times to emergency vehicles. Otherwise, a great stay.
Stayed 1 night in Sep 2024

6/10 Okay

Jared

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and quiet. The staff members are friendly and accommodating. Breakfast is adequate.
Stayed 1 night in Sep 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. The only downside was the shower head. It needs to be updated.
Stayed 1 night in Sep 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, good service,
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kim

Travelled with family, Travelled with partner
Disliked: Staff & service
Disappointed in Orbitz. I Prepaid for this reservation and when we arrived the Best Western agent told us "the Orbitz (Expedia) credit card has been declined"although we were charged and pre paid for room the Agent told us she "had to cancel and rebook us" until I could get the Orbitz/Expedia credit card to clear.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stop Great Service
Facility was clean well-staffed, friendly customer service
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It says pet friendly but it's pets up to 40 pounds only. Keep that in mind when traveling.
Stayed 1 night in Aug 2024

6/10 Okay

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Elaine

Stayed 3 nights in Aug 2024

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024